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ry • <br /> EDIT A <br /> 10 ' SCOPE OF WORK <br /> Provide technical resourses on an as needed basis. <br /> Work to be performed: <br /> Help Desk Ticket Resolution <br /> Windows 7,Office 2010 Upgrade <br /> Support for First Responder Implentation of New World System <br /> Page 11 <br /> (Form Approved by City Attorney's Office January 7,2010,updated June 7,2012) <br /> 70 <br />