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Exhibit A— Parks Scope of Work <br /> A. General Requirements <br /> 1. CONTACT. Work with your primary Point of Contact: Jeremy Oshie 425-257- <br /> 8293 for any program questions, changes, accidents or needs. In the event your primary <br /> Point of Contact is not available, your secondary Point of Contact is: Cory Rettenmier <br /> 425-257-7314. <br /> 2. ATTENDANCE. All Service Providers are required to take attendance in <br /> each class they instruct. Attendance records will be turned in no later than five days after <br /> end of class. Attendance records are required to process payment. Service <br /> Providers will be provided with an attendance roster and/or a class registration list. <br /> Participants are required to pay in advance of participating in a class. On the rare <br /> occasion that someone is not shown on the roster the Service Provider must then: a) <br /> inform them that they must be registered by second day of class; or b) ask participant to <br /> leave if class is full or the participant does not meet the minimum class requirements. <br /> Anyone not on the roster must provide a printed Registration Receipt or Registration <br /> Confirmation from the Recreation Office to show proof of registration on second day of <br /> class. Without proof of registration from the Recreation Office on the second day of <br /> class, the student cannot participate in the class. The Service Provider shall request a <br /> revised Attendance Sheet when new students are expected. <br /> Do not collect registration fees unless you have prior approval and training from <br /> your point of contact. <br /> 3. COMPENSATION. Service Provider will not be compensated for program <br /> fees that have been refunded or credited back to a patron. Any overpayments to <br /> Service Provider may be deducted from future invoices. <br /> 4. CANCELLATIONS. Service Providers are not to make decisions regarding <br /> class time changes, cancellations, etc., without approval from the supervisor of the <br /> program. If Service Providers need to cancel a class or are not able to teach a class, <br /> please call the Point of Contact. If the supervisor is not available, please call the <br /> Recreation Office. <br /> 5. SUBSTITUTE INSTRUCTORS. It is the responsibility of the Service Provider <br /> to complete the scope of work as outlined in this contract —which may include providing <br /> a replacement instructor that meets all stated qualifications. In the event that the <br /> Service Provider is unable to teach a scheduled class, the Point of Contact for the City of <br /> Everett will make the decision whether (1) a City of Everett instructor will be provided or <br /> (2) the Service Provider must at Service Provider's cost provide a trained substitute <br /> instructor. The City reserves the right to retain all revenue for any class dates where the <br /> City provided the substitute instructor. <br /> 6. ARRIVAL. Service Providers are to arrive a minimum of fifteen (15) minutes <br /> prior to the beginning of the class. This allows the Service Provider time to check the <br /> room set up, condition of equipment, greet students and take attendance. <br /> 7. PROMOTIONS. Service Providers may be asked to assist in the promotion of <br /> their programs once or twice a year through class demonstration, exhibitions or other <br />