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✓''Clever Devices <br /> • Problems and errors resulting from improper installation of the delivered Software Product by the <br /> end user, or problems and errors resulting from the installation of software or hardware products <br /> not approved by Clever Devices for use with this product. <br /> City of Everett will be responsible for paying Clever Devices' normal charges and expenses for time or other <br /> resources provided by Clever Devices to diagnose or attempt to correct any such problem. In addition, City <br /> of Everett will be responsible for procuring, installing, and maintaining all equipment, communication <br /> interfaces, and other hardware or software necessary to operate the Software Product(s) and to obtain <br /> maintenance services from Clever Devices. Clever Devices will not be responsible for delays caused by <br /> events or circumstances beyond its reasonable control. <br /> Requests for support for licensed Software Products no longer under Warranty or not covered by a current, <br /> valid Software Maintenance Agreement will require repurchase of the Software License(s). <br /> Page 9 SWARV20190220 <br />