2020/10/21 Council Agenda Packet

services, and it is administered through the local Department of Social and Health Services offices. Everett Transit Fares for Monthly Passes and Ticket Books: • ORCA cards may be used to load monthly passes and/or dollar value for fare payment. The cost of monthly Puget Passes associated with the ET fares effective July 1, 2019 are: Full Fare $72; ORCA LIFT $54, Youth $54; RRFP holders for $18. • Fixed -route ticket books are available only to social services agencies for either youth or full fare. • Paratransit ticket books and monthly passes are available to eligible customers for use on ET paratransit vans and are also accepted on ET fixed -route buses. Everett Transit provides service to the following major destinations/areas: • Everett Community College • South Everett Freeway Station • Washington State University • Mariner Park and Ride • Everett Mall • Social Security Office • Naval Station Everett • Everett Marina • Seaway Transit Center/Boeing • Silver Lake Park Everett Plant • Forest Park • Everett Station (Park and Ride, • Legion Park WorkSource, Amtrak, Greyhound • Cascade High School and regional transit connections) • Everett High School • Everett Central Business District • Sequoia High School • Everett Clinic • Everett Gospel Mission • Mukilteo Ferry Dock • Snohomish County Complex • Providence Hospitals • Merrill Creek/Hardeson Business Area • Everett Public Libraries • The Carl Gipson Senior Center of Everett • Eastmont Park and Ride • WA State DSHS/Employment Security • Kaiser Permanente Medical Center • Paine Field Airport Numerous common bus stops are shared with Sound Transit, the regional system, and Community Transit, the countywide system, within our city limits. ET also connects in Mukilteo with the Washington State Ferry (WSF) system's service between Mukilteo and Clinton. State and agency goals, objectives, and accomplishments: Several major activities were continued in 2019. At the regional level, staff time was dedicated to the coordination of activities with Sound Transit's regional express transit service, Community Transit's Swift (BRT) and local service, and with regional paratransit service providers. Resources were committed to numerous interagency committees on planning, fares, marketing, accessibility, and customer service issues for the bus routes connecting Everett with the Puget Sound region. Customers continued to access real-time information through the Everett Transit Arrivals (ETA) program. The system is accessible by texting or calling the automated system. In 2019, there were 61,832 texts and 79,420 calls managed by the system. Staff observed a continued Everett Transit 2020 TDP — FINAL DRAFT 3