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10/29/2020 PowerDMS Terms and Conditions <br /> license to continue using the Services, or (c) if neither of the foregoing is commercially practicable, <br /> terminate this Agreement and Customer's rights hereunder and provide Customer a refund of any <br /> prepaid, unused fees for the Services. <br /> 9.4 Exclusive Remedy. This Section 9 states the indemnifying party's sole liability to, and the <br /> indemnified party's exclusive remedy against, the other party for any type of claim described in this <br /> Section 9. <br /> 10. Limitation of Liability. <br /> 10.1 Exclusion of Certain Claims. REGARDLESS OF WHETHER ANY REMEDY SET FORTH IN THIS <br /> AGREEMENT FAILS OF ITS ESSENTIAL PURPOSE OR OTHERWISE, IN NO EVENT WILL EITHER <br /> PARTY HAVE ANY LIABILITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, COST <br /> OF COVER OR SUBSTITUTE SERVICES, PUNITIVE OR EXEMPLARY DAMAGES, HOWEVER CAUSED <br /> AND ON ANY THEORY OF LIABILITY, ARISING OUT OF THIS AGREEMENT, INCLUDING LOSS OF <br /> BUSINESS, REVENUE OR ANTICIPATED PROFITS, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE <br /> POSSIBILITY OF SUCH DAMAGES. IN ADDITION, POWERDMS SHALL NOT BE LIABLE FOR THE <br /> CRIMINAL ACTS OF THIRD PARTIES. <br /> 10.2 Limitation of Liability. EXCEPT WITH REGARD TO LIABILITY FOR THE INDEMNITY OBLIGATIONS <br /> UNDER SECTION 9 (INDEMNIFICATION), IN NO EVENT WILL EITHER PARTY'S AGGREGATE <br /> LIABILITY UNDER THIS AGREEMENT WHETHER IN CONTRACT, TORT OR ANY OTHER THEORY OF <br /> LIABILITY, EXCEED THE SUM OF ALL AMOUNTS REQUIRED TO BE PAID BY CUSTOMER TO <br /> POWERDMS IN CONNECTION WITH THIS AGREEMENT IN THE 12 MONTH PERIOD PRECEDING <br /> THE DATE OF THE EVENT INITIALLY GIVING RISE TO SUCH LIABILITY. THE PARTIES ACKNOWLEDGE <br /> THAT THE FOREGOING LIMITATIONS ARE AN ESSENTIAL ELEMENT OF THE AGREEMENT <br /> BETWEEN THE PARTIES AND THAT IN THE ABSENCE OF SUCH LIMITATIONS, THE PRICING AND <br /> OTHER TERMS SET FORTH IN THIS AGREEMENT WOULD BE SUBSTANTIALLY DIFFERENT. <br /> 11. General Provisions <br /> 11.1 Entire Agreement. This Agreement, Exhibit A (if applicable), and any Service Orders executed by <br /> Customer (or deemed effective under Section 7.3) constitute the entire agreement and <br /> understanding between the parties with respect to the subject matter hereof and supersede all <br /> prior or contemporaneous written, electronic or oral communications, representations, agreements <br /> or understandings between the parties with respect thereto. This Agreement (excluding the Service <br /> Orders) may be modified or amended from time to time at the discretion of PowerDMS, and <br /> PowerDMS will post the most current version of this Agreement at www.powerdms.com/terms-and- <br /> conditions. Any Service Order executed (or deemed effective under Section 7.3) or amended, or <br /> any Si ihccrintinn TTrm cnPrifiPrl in any SPrvira frHHPr \A/hirh is rPnPwarl nr nthPrwica PutanclPrl shall <br /> https://www.powerdms.com/terms-and-conditions/ 12/16 <br />