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10/29/2020 PowerDMS Terms and Conditions <br /> binding arbitration in accordance with the commercial arbitration rules of the American Arbitration <br /> Association. Any arbitration award shall be final, binding and conclusive upon the parties and a <br /> judgment rendered thereon may be entered in any court having jurisdiction thereof. Except as may <br /> be prohibited by law, the arbitrator may, in his or her discretion, award reasonable attorneys' fees <br /> and other costs of arbitration to the prevailing party. The provisions of the United Nations <br /> Convention on the International Sale of Goods shall not apply to this Agreement. <br /> 11.10 Notices. All notices under this Agreement will be in writing and will be deemed to have been <br /> duly given (a) when received, if personally delivered; (b) when receipt is electronically confirmed, if <br /> transmitted by facsimile or e-mail; (c) the day after it is sent, if sent for next day delivery by <br /> recognized overnight delivery service; and (d) upon receipt, if sent by certified or registered mail, <br /> return receipt requested. All notices will be given using the contact information with respect to <br /> each party set forth in the applicable Service Order or such other contact information as may be <br /> designated by a party by giving written notice to the other party pursuant to this Section 11.10. <br /> 11.11 Force Majeure. Neither party will be liable for failure to perform its obligations hereunder, <br /> except the obligation to make payment due, to the extent that it's performance is prevented, <br /> hindered or delayed as a result of strikes, riots, fires, explosions, acts of God, epidemics, pandemics, <br /> acts of terrorism, war, governmental action, labor conditions, internet service interruptions or <br /> slowdowns, vandalism or cyber-attacks, or any other cause beyond the reasonable control of such <br /> party. <br /> 11.12 Electronic Signatures; Counterparts. Signatures and other express indications of agreement <br /> sent by electronic means (facsimile or scanned and sent via e-mail or signed by electronic signature <br /> service where legally permitted) will be deemed original signatures. This Agreement may be signed <br /> in multiple counterparts, each of which will be deemed an original and which will together <br /> constitute one agreement. <br /> 11.13 Survival. All sections of this Agreement which by their nature should survive termination will <br /> survive termination, including, without limitation, accrued rights to payment, acknowledgements <br /> and reservations of proprietary rights, confidentiality obligations, warranty disclaimers, and <br /> limitations of liability. <br /> Exhibit A <br /> Government Customer Addendum <br /> This Government Customer Addendum ("Addendum") forms part of the Agreement, and in the case <br /> of any conflict or inconsistency between the terms and provisions of this Addendum and the <br /> Agreement, the terms of this Addendum shall control. <br /> https://www.powerdms.com/terms-and-conditions/ 14/16 <br />