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EXECUTIVE LIABILITY <br /> Direct Bill <br /> Your Questions Answered <br /> Thank you for selecting Great American's Direct Billing option. Direct Bill provides Insureds with an invoice to pay their <br /> bill directly to Great American. Choosing an installment option provides Insureds with an easy, <br /> low-cost way to spread their premium payments over the policy period. Here are the answers to many frequently asked <br /> questions. <br /> Where can I review billing information, such as due dates and payment status? <br /> Go to MyBilling.gaic.com and select Agent Log In. To create an account, click on Need to Register and complete the <br /> registration questions. You will also enter the email address of a senior officer of your agency. An email is sent to that <br /> person for verification. Once he or she responds, you will be able to use the MyBilling website. <br /> When will I get the invoice? <br /> Billing statements are mailed separately from policy documents and are sent directly to you and the Insured from Great <br /> American's administrative offices. The statement is sent approximately ten days after binding. <br /> What are the installment payment guidelines if installment billing is chosen? <br /> For one-year policies, 25% of the premium is due as the first installment. The remaining balance is due monthly in nine <br /> equal installments and each statement is sent on the same date of the month as the initial billing statement. <br /> For two-year policies, 25% of the two-year premium is due as the first installment. The remaining balance is due in equal <br /> installments of 25% every 6 months. <br /> For both one and two-year policies, payment is due 20 days after the billing date and a $3.00 service charge is added for <br /> each installment. Your commission is sent to you on a pro-rata basis. <br /> Where do I send payment? <br /> By Mail By Phone (credit card or ACH) By Web <br /> Great American Insurance Company 1 800-847-4357 www.mybilling.gaic.com <br /> P.O. Box 89400 Option 3, selection 2 <br /> Cleveland, OH 44101-6400 <br /> What if I have billing questions and cannot access the MyBilling website? <br /> • Automated Billing Information — Call 1 800-847-4357 (option 3, selection 1) <br /> • Customer Service Representative—Call 1 800-847-4357 (option 3, selection 3) <br /> • Email—choicebill@gaig.com <br /> Are there fees associated with Direct Bill? <br /> As stated on the back of the Insureds' invoices, our full Direct Bill Terms and Conditions are: To the extent permitted in your state, Late <br /> Payment Fees of$10.00 may be added to each delinquent policy upon issuance of a Cancellation notice for non-payment. Payments <br /> received after the Cancellation effective date will not automatically reinstate the cancelled policy or policies. <br /> This invoice is not a reinstatement of any coverage or policy previously cancelled. Company reserves the right to determine whether a <br /> cancelled policy will be reinstated following receipt of payment on or after the cancellation date. <br /> To the extent permitted in your state, a Reinstatement Fee of up to $25.00 per policy may be required to reinstate your policy(s). To <br /> avoid a lapse in coverage, you must pay all Reinstatement Fee(s)and any other amounts due to Company to bring your policy current. <br /> To the extent permitted in your state, a Returned Check or a returned ACH Fee of up to $25.00 may be <br /> added to your account balance for each payment returned unpaid by your bank. <br /> Great American Insurance Group, 301 E. Fourth St., Cincinnati, OH 45202. © 2019 Great American <br /> Insurance Company.All rights reserved. 4033-ELD(7/19) <br /> G IVIAVIERICAN <br /> INSURANCE GROUP <br /> GreatAmericanELD.com Executive Liability <br />