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TIMMONS GROUP <br />YOUR VISION ACHIEVED THROUGH OURS. <br />11.Term and Applicability to Other Agreements. The initial term of this Agreement <br />shall commence / /2020 and shall continue for one (1) year. Thereafter, unless <br />CITY notifies TIMMONS in writing at least sixty (60) days in advance of each <br />scheduled expiration date that CITY elects not to renew, this Agreement shall <br />automatically renew for a period of twelve months. TIMMONS reserves the right to <br />terminate this Agreement upon written notice to CITY if any such alteration, addition, <br />adjustment or repair adversely affects TIMMONS' ability to render Support to the <br />Software. <br />12.Support Fees <br />a. Definition. "Support Fees" are the total annual charges for the Support <br />Program set forth in Addendum 1. After the initial term and upon forty-five <br />(45) days written notice, TIMMONS may change its Support Charges then in <br />effect. If the Support Charges are increased, CITY may terminate Support as <br />of the effective date of such increase, upon thirty (30) days written notice to <br />TIMMONS. If CITY does not terminate Support as provided for herein, the new <br />Support Charge shall become effective on the date specified in the notice. <br />b. Fees. CUSTOMER agrees to pay those fees specified herein. <br />i. The annual fixed fee rate set forth in Addendum 1. If onsite support is <br />required, then travel and lodging costs will be charged separately. <br />c. Invoices. License and Maintenance Charges will be invoiced on an annual <br />basis. CITY shall pay all invoices in full within thirty (30) days of receipt of the <br />invoice. All amounts payable under this Agreement shall be paid in United <br />States Dollars. <br />d. Default. CITY will be in default if amounts due within forty-five (45) days <br />after receipt of invoice have not been paid or CITY fails to perform any of its <br />obligations hereunder. CITY'S default will constitute sufficient cause for <br />TIMMONS to suspend or terminate Support under this Agreement. <br />13.Sole and Exclusive Remedy. In the event that TIMMONS is unable after <br />reasonable efforts to provide a correction or workaround, CITY may terminate this <br />agreement. <br />4 I Pa e <br />TIMMONS GROUP <br />