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Julota® <br />Julota® SaaS Agreement <br />if required by Health Privacy Laws, this SaaS Agreement, or <br />Julota's Privacy Policy or other policies, the necessary <br />permissions, authorizations and consents from the Help <br />Seekers that it enters Personal Data about through the <br />Services and for the viewing and processing of their Personal <br />Data and Customer Data by Julota, its agents, third -party <br />service providers, other organizations utilizing the Hosted <br />Services to provide assistance to Help Seekers, and Care <br />Teams as set forth herein. <br />6. OWNERSHIP. <br />6.1 With the exception of Customer Data, the Platform, the <br />Hosted Services, and all information, reports studies, object <br />and source code (including without limitation the Services and <br />all modifications, enhancements, additions upgrades, or other <br />works based thereon or related thereto), flow charts, product <br />documentation, diagrams, specifications, methods and other <br />tangible or intangible material of any nature whatsoever <br />produced through or as a result of or related to any product, <br />service or deliverable (collectively, "Works") or development of <br />any data analytics or usage models hereunder, and all <br />patents, copyrights, trademarks and other proprietary rights <br />related to such Works and models, shall be the sole and <br />exclusive property of Julota, its Affiliates (defined below) or <br />their third party providers (collectively, Julota Property"). <br />Nothing in the SaaS Agreement shall convey to Customer any <br />title to or ownership of any Julota Property. Customer hereby <br />irrevocably assigns and transfers to Julota, its Affiliates or their <br />third -party providers all rights, title, and interest in any such <br />Works and models. "Affiliate' means an entity that controls, is <br />controlled by, or under common control with a party, where <br />"control' means the direct or indirect ownership of more than <br />50% of the voting securities of such entity or party. No rights <br />are granted to Customer hereunder other than as expressly <br />set forth herein. <br />6.2 Customer acknowledges and agrees that Julota shall <br />have the right to utilize data capture, syndication, and analysis <br />tools, and other similar tools, to extract, compile, synthesize, <br />and analyze any non -personally and non -Customer <br />identifiable data or information resulting from Customer's use <br />of the Service ( Statistical Data"). Statistical Data may be <br />collected by Julota for any lawful business purpose without a <br />duty of accounting to Customer, provided that the Statistical <br />Data is used only in an aggregated form, without specifically <br />identifying the source of the Statistical Data Except for the <br />limited rights granted herein, at no time shall Julota acquire <br />any ownership, license rights or other interest in or to the <br />Customer Data, all of which shall, as between Customer and <br />Julota, be and remain the confidential and proprietary <br />information of Customer. <br />6.3 Julota shall have a royalty -free, worldwide, <br />transferable, sub -licensable, irrevocable and perpetual license <br />to incorporate into the Service or otherwise use Statistical <br />Data, any suggestions, enhancement requests <br />recommendations or other feedback Julota receives from <br />Customer. <br />7. CUSTOMER OBLIGATIONS. <br />7.1 Process. Customer shall assign two (2) <br />representatives who will be responsible for all communications <br />with Julota related to the use of the Services. <br />7.2 Conduct. Customer is and will be solely responsible <br />for its actions and the actions of its authorized users while <br />using the Services Customer is and will also be solely <br />responsible for the actions of each Care Team and each of the <br />Care Team's officers, directors, members, employees, agents, <br />contractors, subcontractors and individual(s) related to <br />Customer's use of the Services or the provision of assistance <br />to any Help Seeker Customer is and will be responsible for all <br />claims made by a Care Team related to any transaction <br />related to the Services. Customer acknowledges and agrees <br />that Julota is not liable for, or responsible to, remediate any <br />issues found on Customer's network or in Customer's web <br />traffic through the Services. In addition to the conduct <br />restricted in Section 3.2 (License Restrictions for Customer), <br />Customer agrees, on behalf of itself and its authorized user(s) <br />to: (i) abide by all laws and regulations including, without <br />limitation, all laws applicable to any service Customer provides <br />or any Care Team provides to a Help Seeker and all laws <br />applicable to the transmission of technical data exported from <br />the United States through the Services and to wireless e-mail <br />marketing and advertising; (ii) not to upload or distribute in any <br />way content that contain viruses corrupted files, or any other <br />similar software or programs that may damage the operation <br />of the Services or another's computer or mobile device; (iii) not <br />to use the Services for illegal fraudulent, unethical or <br />inappropriate purposes; (iv) not to interfere or disrupt networks <br />connected to the Services or interfere with the ability of others <br />to access or use the Services; (v) not to distribute promote or <br />transmit through the Services any unlawful, harassing, <br />libelous, abusive, threatening, harmful, vulgar, obscene, <br />pornographic, indecent defamatory, hateful, racially, <br />ethnically, unwanted or otherwise objectionable material of <br />any kind or nature (vi) not to transmit or post any material that <br />encourages conduct that could constitute a criminal offense or <br />give rise to civil liability; (vii) not to interfere with another <br />customer's use and enjoyment of the Services or another <br />entity's use and enjoyment of similar services; (viii) not to <br />engage in, or permit others to engage in, contests, chain <br />letters or post or transmit "junk mail,' "spam," "chain letters," <br />or unsolicited mass distribution of e-mail; and (ix) to comply <br />with all regulations, policies and procedures of networks <br />connected to the Services, Julota, or Julota's service <br />providers, as the same may be promulgated from time to time <br />Julota may remove any violating data on the website posted <br />or stored using the Services or transmitted through the <br />Services, without notice to Customer; however, Julota has no <br />obligation to do so. <br />7.3 Customer shall maintain privacy policies on its website <br />and shall deliver printed hard copies of its privacy policies to <br />each Help Seeker prior to entering any information about the <br />Help Seeker through the Services. Customer will ensure that <br />its practices for storing and safeguarding Help Seeker related <br />page 3 of 16 <br />