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L.EVERETT <br />City CounciH Agenda Item Cover Sheet <br />Confidentiality agreement with ADT Security Services to provide alarm subscriber information <br />Project title: to false alarm program administrator, CentralSquare Technologies <br />p g third -party q <br />Council Bill # <br />Agenda dates requested: <br />1/6/2021 <br />Briefing <br />Proposed action <br />Consent X <br />Action <br />Ordinance <br />Public hearing <br />Yes <br />X No <br />Budget amendment: <br />Yes X No <br />PowerPoint presentation: <br />Yes X No <br />Attachments: <br />Confidentiality Agreement <br />Department(s) involved: <br />Police, Legal <br />Contact person: <br />Greg Lineberry <br />Phone number: <br />425-257-8557 <br />Email: <br />glineberry@everettwa.gov <br />Initialed by: <br />Dr <br />Department head <br />Administ <br />Cou i President <br />Project: ADT Confidentiality Agreement <br />Partner/Supplier: ADT Security Services <br />Location: n/a <br />Preceding action: n/a <br />Fund: n/a <br />Fiscal summary statement: <br />None <br />Project summary statement: <br />By ordinance, alarm monitoring companies are required to provide their <br />subscriber information to the City of Everett or our third -party administrator, <br />CentralSquare Technologies. This customer information is used to make sure <br />that when there is a false alarm at a location, the alarm owner is notified of the <br />false alarm and the correct alarm company is sent the bill for the false alarm <br />response fee. ADT Security Services, an alarm monitoring company, requested <br />that their customer information be protected by a confidentiality agreement. <br />The confidentiality agreement protects information from release except when <br />required by law. <br />The agreement restates restrictions already codified in Washington State Law <br />that protect alarm company subscriber information from public disclosure. It <br />adds a requirement to notify ADT Security Services of any disclosure made if one <br />is required by law or ordered by a court. The agreement indemnifies ADT <br />Security Services from any breach of the confidentiality agreement by the City or <br />the third -party administrator. <br />Recommendation (exact action requested of Council): <br />Authorize the Mayor to sign the confidentiality agreement with ADT Security <br />Services regarding the sharing of alarm subscriber information. <br />