Volunteers of America 3/15/2021 - Laserfiche WebLink

The Senior Director and Director of Operations of the Dispute Resolution Center will direct the administration of staff and volunteers of the RHMS program.The Senior Director will represent the Agency and Program in the community,or otherwise designate qualified alternate staff. The location of the services will be at Volunteers of America offices at 2801 Lombard Ave, Everett,WA 98201. B. National Objectives The Subrecipient certifies that the activities carried out with funds provided under this Agreement will meet the following CDBG National Objective, as identified by the City of Everett for priority in the 2020 Program Year, "Benefit low/moderate income persons" - as defined in 24 CFR Part 570.208. Appropriate subcategory and matrix code under the CDBG National Objectives: Limited Clientele; 05K, Tenant/Landlord Counseling 24 CFR 570.201(e) or 42 USC 5305(a)(8) + 24 CFR 570.482(c)(2) Description of how the project will meet this subcategory: RHMS is designed to address housing needs and issues of this group through the use of free services. This low/moderate income group has been consistently served through RHMS since the program's inception. History of the program has shown 98%service to very low/low/moderate income community.Without offering this free service these community members would not have received immediate help in resolving housing disputes. This availability is crucial in working to support landlords in ensuring they are providing suitable housing as established by the Landlord/Tenant Act. Finally,we have designed our program to meet a community need with a particular urgency. For a tenant threatened with homelessness we are able to either provide them with resources immediately and directly or refer them to other housing related resources in the community and within Volunteers of America. The funding of RHMS will expand and improve the quantity and quality of community services, principally for persons of low and moderate income for the citizens of the city of Everett. C. Performance Monitoring The City will monitor the performance of the Subrecipient against goals and performance standards required herein through quarterly reports and site visits. Substandard performance as determined by the City will constitute non-compliance with this Agreement. If action to correct such substandard performance is not taken by the Subrecipient within a reasonable period of time, as determined by the City and after being notified by the City, contract suspension or termination procedures will be initiated.