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attendance, abstaining from drugs and alcohol, and involvement in pro- <br /> social activities. <br /> L. Corrective Action/Compliance Review: When findings from monitoring <br /> efforts or audits show that there are apparent violations of this Contract, the <br /> Agency shall implement corrective action within specified timeframes <br /> determined by the County. <br /> M. Corrective Action Plan (CAP): A written plan specifying what Contractor is <br /> required to do to be in compliance. This includes required improvements <br /> and a timeline for such action(s) to be accomplished. <br /> N. Counselors: Personnel employed by the Agency who meet the criteria as <br /> defined in WAC. <br /> O. COVID-19: An infectious disease caused by severe acute respiratory <br /> syndrome coronavirus 2 (SARS-CoV-2). <br /> P. Cultural Competence: A set of congruent behaviors, attitudes and policies <br /> that come together in a system or agency and enable that system or agency <br /> to work effectively in cross-cultural situations.A culturally competent system <br /> of care acknowledges and incorporates at all levels the importance of <br /> language and culture, assessment of cross-cultural relations, knowledge <br /> and acceptance of dynamics of cultural differences, expansion of cultural <br /> knowledge and adaptation of services to meet culturally unique needs. <br /> Q. Cultural Humility: The lifelong practice of being aware and thinking of one's <br /> own values, beliefs, own biases, and social position within the context of the <br /> present moment and also be aware of and sensitive to historic realities like <br /> legacies of violence and oppression against certain groups of people. <br /> R. Direct Student Services (DSS): Include, face-to-face sessions with an <br /> individual student and/or the student's family to address the student's <br /> needs. <br /> S. Department of Social and Health Services (DSHS), or the department, or <br /> the Department: DSHS of the State of Washington and its Secretary, <br /> officers, employees and authorized agents. <br /> T. DSM 5: Acronym for the Diagnostic and Statistical Manual of Mental <br /> Disorders fifth edition. <br /> U. Evidenced Based Treatment: A program, policy or practice recognized by <br /> research that, when applied in treatment, has improved outcomes for <br /> clients, participants or communities. <br /> Exhibit A <br /> BH-21-62-06-198 <br /> City of Everett <br /> Page 2 of 12 <br />