Everett Gospel Mission 7/2/2021 (2)

the participation in and the delivery of services and/or benefits made available to others; or b. Employ criteria or methods of selection of recipients, individually or as a class, or administering services and/or benefits that have the effect of subjecting qualified individuals to discrimination or unequal treatment. 2. The Agency and its Subagencies, if any, shall abide by all provisions of Section 504 of the Rehabilitation Act of 1973 (Pub. L. 93-112, 87 Stat. 355) (the "Rehabilitation Act"), and the Americans with Disabilities Act of 1990 (Pub. L. 101- 336, 104 Stat. 327, codified at 42 U.S.C. § 12101 et seq.) (the "ADA"), and any amendments, prohibiting discrimination against handicapped persons. 3. If subcontracting has been authorized by the City, the terms required in this Agreement and any additional appropriate safeguards against discrimination shall be included in the Subcontract and shall be binding upon the Subagency in order to prohibit discrimination or unequal treatment. The Agency shall ensure full compliance with the provisions of this clause. XVIII. NONCOMPLIANCE WITH NONDISCRIMINATION PLAN In the event of the Agency's noncompliance or refusal to comply with the nondiscrimination provisions in this Agreement, the City may rescind, cancel, suspend, or terminate any Contract, as described in Section XLIII of this Agreement, in whole or in part, and declare the Agency ineligible for further Contracts with the City. The City may, however, give the Agency a reasonable time to cure the noncompliance,at the City's discretion. XIX. CLIENT GRIEVANCES A. The Agency shall establish procedures through which applicants for and recipients of services under any Contract may present grievances concerning the activities of the Agency or any Subagencies related to service delivery. The procedures shall be written and submitted to the City for approval. The Agency shall record and maintain in writing all grievances and actions taken to resolve them. B. The grievance procedures shall provide applicants and recipients with a review of the Agency's decision before representatives of the Agency. Applicants for, and recipients of, services described in the Statement of Work in any Contract shall be informed of these grievance procedures and their right to seek reconsideration from the Agency or the Division Manager for the Snohomish City Human Services Department in the case of denial or termination of services and/or failure to act upon a request for services with reasonable promptness. C. If an applicant or recipient is dissatisfied with a response to a complaint by the Agency or City staff, the applicant or recipient may request a review by the City's Community Development Division. Exhibit A City of Everett and Everett Gospel Mission Pallet Shelter Pilot Community Agreement Page 11 of 33