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PGC Interbay LLC 8/10/2021
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PGC Interbay LLC 8/10/2021
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Last modified
8/13/2021 10:45:50 AM
Creation date
8/13/2021 10:43:58 AM
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Contracts
Contractor's Name
PGC Interbay LLC
Approval Date
8/10/2021
Council Approval Date
8/4/2021
End Date
12/31/2031
Department
Purchasing
Department Project Manager
Theresa Bauccio-Teschlog/Bob Leonard
Subject / Project Title
Golf management services 2020-061
Tracking Number
0003017
Total Compensation
$0.00
Contract Type
Agreement
Contract Subtype
Professional Services
Retention Period
6 Years Then Destroy
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administrator defined security levels and remote daily polling of cashiering <br /> activity. <br /> c. The Point of Sale system must have the ability to track transactions down to the <br /> cash register level,with all transactions identified by cashier, shift,time of day, <br /> etc. <br /> d. The Point of Sale system must include the following capabilities: an integrated <br /> electronic tee sheet, on line and automated telephone tee time reservations <br /> systems, merchandise inventory,purchasing and sales, customer loyalty <br /> programs, memberships, gift cards, credit books,yield management and <br /> tournament and event booking system, as well as leagues and club play. It must <br /> also be interfaced with the Contractor's web site and e-mail marketing system <br /> and be integrated across profit centers. <br /> e. The Contractor will install and maintain a customer database and marketing <br /> management system. <br /> f. The Contractor must ensure that all sales transactions are entered into the Point <br /> of Sale system and that the electronic tee sheet is verified against daily sales. <br /> Approved adjustments, voided transactions and refunds will be made according <br /> to the Point of Sale instructions and monitored by the Contractor for proper <br /> procedural adherence. Misuse of these types of transactions is prohibited. <br /> g. The Contractor may accept personal checks to the credit of the City for green <br /> fees, other fees,pro shop rentals,pro shop merchandise sales, food and <br /> beverage sales and all other types of sales in accordance with the City's <br /> Personal Check Acceptance Policy#400-98-01 attached as Exhibit L. <br /> h. The Contractor will accept major credit cards as payment by customers for <br /> green fees, other fees,pro shop rentals,pro shop merchandise sales, food and <br /> beverage sales and all other types of sales. <br /> i. The electronic tee sheet must enable internet and/or IVR(automated telephone) <br /> tee time booking,modifying and canceling. <br /> j. At the end of every shift, all cashiers must count their drawer and enter a"blind <br /> count" into the Point of Sale system. If there are differences between the <br /> expected amount and the report count,the cashier must report a reason for the <br /> difference. <br /> k. On the following day,the Pro Shop Manager(or designee)must reconcile all <br /> previous day's shifts against the cash and credit card reports and report any <br /> "over/shorts" with a written explanation(only for amounts equal to or in excess <br /> of$10.00) of the investigation and reasons found. <br /> 23 <br />
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