3301 LOMBARD AVE COMPASS HEALTH SUPPORTIVE HOUSING 2022-02-18

COMPASS HEALTH BROADWAY SUPPORTIVE HOUSING MANAGEMENT PLAN SUMMARY Compass Health will be the agency responsible for oversight and management of all aspects of the project. As with its other properties, Compass Health will engage a contract property manager for facilities management and maintenance. Compass Health will establish a single point of contact for community inquiries of concerns. The phone number for the project will be on the Compass Health website and listed in various community resource lists. Any changes in contact information will be shared with the City of Everett, Snohomish County, the Port Gardner Neighborhood Association, the Everett Station District Alliance and any other appropriate entities to whom neighbors might turn for information. e. Identify staffing, supervision and security arrangements appropriate to the facility. A twenty -four- hour on -site manager is required; The project will be staffed 24 hours per day. Staffing includes Resident Support Specialists who will cover the front desk, control access, provide milieu management and support to residents. At least two RSS staff will be on site at all times. During daytime hours, additional staffing will be provided by case management staff, a resident support supervisor and project manager. Maintenance and janitorial staff will be on site and/or on -call 24-hours per day 7-days per week. Access will be controlled through secured entrance, monitored 24 hours per day, 7 days per week by front desk staff that will serve as support specialists to the residents. Access to residential spaces will be further controlled by key card entry, restricting access to upper residential floors via elevator or stairs. All visitors must be let in by front desk staff and pass by the front reception area. The onsite 24/7 staffing will enable residents to seek support and will provide a continuous monitoring to help limit any potential disturbances. The use of closed-circuit cameras will also enable direct monitoring of both indoor and outdoor spaces for additional safety. These cameras will be wired to the front desk, which will be continually staffed. f. On -site services shall be for residents of the facility only. Consistent with City of Everett Supportive Housing guidelines, the residential supportive services described above will only be available to the residents of the Broadway PSH project. However, the accessory use that will occupy approximately 3,068 square feet of leased tenant space on the ground floor will be operated separately and made available to the broader Compass Health client population. The non-residential accessory use will have its own entrance, controlled front desk entry and onsite staffing throughout its hours of operation, which will be limited to Monday -Friday, 8-513M. g. The full Compass Health property management plan is still in development and subject to review by the project's funders and investor. As required by the City of Everett guidelines, this plan will be made available to the Planning Director upon completion and will contain requirements for updating the city with all contact information when changes occur.