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EXHIBIT A <br /> SCOPE OF WORK <br /> Service Provider shall represent and act for the City Attorney's Office in matters pertaining to <br /> tort claims against the City. Service Provider will be expected to provide emergency service at <br /> any time to investigate an occurrence which may have liability implications for the City. City of <br /> Everett emergency claims shall take priority. Such duties shall include the following: <br /> • Receive notice of and create files on each claim submitted to Service Provider by <br /> the City Attorney's Office and maintain these files for the City. Each claim file shall be <br /> maintained on a current basis to reflect summary of investigation, witness names and addresses, <br /> liabilities, exposure, and recommended disposition; <br /> • Investigate all claims submitted by the City Attorney's Office to determine <br /> liability and estimated settlement value; <br /> • Request timely payments of claims, in accordance with settlement and payment <br /> procedures as established by the City Attorney's Office. The City will be solely responsible for <br /> providing payment as may be required for any claims assessed against it; <br /> • Prepare documentation and defense of cases, and assist assigned legal counsel in <br /> preparation of cases for litigation; and <br /> • Maintain and provide the City pertinent data on all claims payments. <br /> Page 12 <br /> 2021 Claims Investigation PSA <br />