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STATE OF WASHINGTON JUSTICE ASSISTANCE GRANT <br /> DEPARTMENT OF COMMERCE FORM 15 <br /> CUSTOMER SATISFACTION AND IMPROVEMENT <br /> The following questions are intended to help us improve our application process. Please <br /> indicate your agreement/disagreement with the following statements. Your responses will not <br /> impact the evaluation of your application in any way. <br /> 1: Strongly Disagree <br /> 2: Disagree <br /> 3: Neither Agree Nor Disagree <br /> 4: Agree <br /> 5: Strongly Agree <br /> 1. The application instructions were clear. <br /> 1 2 3 4 5 <br /> 2. The application questions were easily understood. <br /> 1 2 3 4 5 <br /> 3. I was able to receive the assistance I needed from Commerce to complete the <br /> application. <br /> 1 2 3 4 5 <br /> 4. I had adequate time to prepare the application prior to the deadline. <br /> 1 2 3 4 5 <br /> 5. Given program requirements, the application process was reasonable. <br /> 1 2 3 4 5 <br /> 6. Which forms or portions thereof were particularly difficult to understand or <br /> respond to, and do you have any recommendations for how they should be <br /> presented? <br /> I <br />