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10. INSURANCE. <br />10.1. REQUIRED INSURANCE. During the Term of this Master Contract, Contractor, at its expense, shall <br />maintain in full force and effect the insurance coverages set forth in Exhibit C — Insurance <br />Requirements. <br />10.2. WORKERS COMPENSATION. Contractor shall comply with applicable workers compensation <br />statutes and regulations (e.g., RCW Title 51, Industrial Insurance). If Contractor fails to <br />provide industrial insurance coverage or fails to pay premiums or penalties on behalf of its <br />employees as may be required by law, Enterprise Services may terminate this Master <br />Contract. This provision does not waive any of the Washington State Department of Labor <br />and Industries (L&I) rights to collect from Contractor. In addition, Contractor waives its <br />immunity under RCW Title 51 to the extent it is required to indemnify, defend, and hold <br />harmless the State of Washington and its agencies, officials, agents, or employees. <br />11. CLAIMS. <br />11.1. ASSUMPTION OF RISKS; CLAIMS BETWEEN THE PARTIES. Contractor assumes sole responsibility and <br />all risks of personal injury or property damage to itself and its employees, and agents in <br />connection with Contractor's operations under this Master Contract. Enterprise Services has <br />made no representations regarding any factor affecting Contractor's risks. Contractor shall <br />pay for all damage to any Purchaser's property resulting directly or indirectly from its acts or <br />omissions under this Master Contract, even if not attributable to negligence by Contractor or <br />its agents. <br />11.2. THIRD -PARTY CLAIMS; INDEMNITY. To the fullest extent permitted by law, Contractor shall defend, <br />indemnify, and hold harmless Enterprise Services and any Purchaser and their employees and <br />agents from and against all claims, demands, judgments, assessments, damages, penalties, <br />fines, costs, liabilities or losses including, without limitation, sums paid in settlement of claims, <br />attorneys' fees, consultant fees, and expert fees (collectively "claims") arising from any act or <br />omission of Contractor or its successors, agents, and subcontractors under this Master <br />Contract, except claims caused solely by Enterprise Services or any Purchasers' negligence. <br />Contractor shall take all steps needed to keep Purchaser's property free of liens arising from <br />Contractor's activities, and promptly obtain or bond the release of any such liens that may be <br />filed. <br />12. DISPUTE RESOLUTION. The parties shall cooperate to resolve any dispute pertaining to this Master <br />Contract efficiently, as timely as practicable, and at the lowest possible level with authority to resolve <br />such dispute. If, however, a dispute persists and cannot be resolved, it may be escalated within each <br />organization. In such situation, upon notice by either party, each party, within five (5) business days <br />shall reduce its description of the dispute to writing and deliver it to the other party. The receiving <br />party then shall have three (3) business days to review and respond in writing. In the event that the <br />parties cannot then agree on a resolution of the dispute, the parties shall schedule a conference <br />between the respective senior manager of each organization to attempt to resolve the dispute. In <br />the event the parties cannot agree, either party may resort to court to resolve the dispute. <br />13. SUSPENSION & TERMINATION; REMEDIES. <br />13.1. SUSPENSION & TERMINATION FOR DEFAULT. Enterprise Services may suspend Contractor's <br />operations under this Master Contract immediately by written cure notice of any default. <br />Suspension shall continue until the default is remedied to Enterprise Services' reasonable <br />MASTER CONTRACT No. 01417 12 <br />(Rev. 6-26-2019) <br />