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B. All rules, regulations and requirements contained in the Basic Terms and <br />Conditions must be met for all subcontracts executed pursuant to this <br />Contract. All subcontracting arrangements require prior written approval <br />from the County. <br />IX. RECORDS RETENTION <br />The Agency shall retain all fiscal and clinical books, records, documents and other <br />materials relevant to this Contract in accordance with WAC. <br />X. LOCATION AND HOURS OF SERVICE <br />A. Services provided under this Contract shall be available in Snohomish <br />County for Snohomish County residents. <br />B. To ensure participants have consistent access to treatment services, the <br />Agency shall minimally maintain business hours from 9:00 AM through 5:00 <br />PM Monday through Friday, excluding recognized holidays or as negotiated <br />with the County. Any reduction in service hours shall be submitted in writing <br />to the County for approval, fifteen (15) calendar days prior to <br />implementation. <br />C. The Agency shall notify the County within ten (10) days of change in <br />personnel which may affect the faithful execution of this Contract. <br />XI. ELIGIBILITY <br />A. County funds shall be the dollar of last resort for billing. The Agency shall <br />determine at time of intake if the individual has medical insurance, including <br />state -sponsored programs providing low-cost health care coverage through <br />private health plans, which covers substance use disorder treatment <br />services. If the individual has medical insurance that covers substance use <br />disorder treatment services, the medical insurance shall be used as the first <br />source of billing to pay for treatment services. The Agency shall ensure that <br />only one source of funding is used at any given time. <br />B. Termination of a Contract shall not be grounds for a fair hearing for the <br />service applicant or a grievance for the recipient if similar services are <br />immediately available in the County. <br />C. The Agency shall have policies and procedures in place for participant <br />grievances in the case of denial or termination of service or failure to act <br />upon a request for services with reasonable promptness. <br />Exhibit A <br />B H-22-62-06-198 <br />City of Everett <br />Page 10 of 12 <br />