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XII. MONITORING AND EVALUATION <br /> The Agency shall cooperate with the County in monitoring activities a minimum of <br /> once per year or more as deemed appropriate by the County. <br /> XIII. INTERAGENCY COORDINATION <br /> A. The Agency shall identify the primary agencies with whom they have regular <br /> relationships and whose activities substantially affect the delivery of <br /> services under this Contract. The Agency shall negotiate and execute <br /> working agreements with these agencies to ensure coordinated services <br /> and appropriate referral procedures. <br /> B. Working agreements shall minimally address the following: <br /> 1. Program description; <br /> 2. Referral procedures and timelines; <br /> 3. Release of information procedures; <br /> 4. Follow up procedures; <br /> 5. Procedures for exchanging information concerning program changes <br /> and unavailability of services; and <br /> 6. Procedures for problem solving between two (2) agencies. <br /> XIV. EMERGENCY PROCEDURES <br /> The Agency shall have a plan for serving individuals during periods when normal <br /> services may be disrupted. Disruption to normal services may include <br /> earthquakes, floods, snowstorms, and other natural disasters. Particular attention <br /> should be made for those individuals who are most at risk. When services are <br /> delivered at the Agency's workplace the plan shall include: contact information for <br /> high-risk individuals, a list of emergency services, and stores of emergency <br /> provisions. <br /> XV. CONTINUING EDUCATION <br /> The Agency shall ensure their staff is effectively trained to implement the services <br /> they agree to provide under the terms of this Contract. The Agency is encouraged <br /> to inquire about the availability of additional training funds and opportunities to <br /> support their continuing education efforts. <br /> Exhibit A <br /> BH-22-62-06-198 <br /> City of Everett <br /> Page 11 of 12 <br />