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BANK OFAMERICA ��j� party vendors and made accessible to you. We may rely on the instructions of any Authorized Users and we will have no liability following any such instruction. You are responsible for all actions taken by Authorized Users with regard to the Applications. 15.6 Accessibility-Your computer systems.Subject to the terms of this Section 15,we will make the Applications available over either the internet or through an intranet site to allow you to electronically and remotely access the Applications. You will provide at your own expense, all necessary telephone lines, internet connections, equipment, software (including a compatible web browser), and services for you to effectively access the Applications. Your access to the Applications will be controlled by a user name and password,as well as the authorization approved by your Program Administrator. 15.7 Infringement Protection. Notwithstanding Section 22 of this Agreement and except as otherwise provided in this Agreement, we will defend at our own expense or settle any action brought against you to the extent it is based your use of the Applications and the Software including, our entitlement to allow your use of the Applications or your use of the Applications infringe any copyright, patent,trade secret or trademark of any third party in the jurisdictions where you are using the Applications, and we will pay all actual and direct costs and damages finally awarded in any such action. Our obligations under this protection are subject to(i)prompt notice from you of any such claim or action; (ii)your not having made any admission of liability or agreed to any settlement or compromise;(iii)your providing to us,in a prompt and timely manner,the documents, information and assistance we reasonably request;(iv)our having sole control of defending such claim or action;(v) your having used the current version of the Applications, as provided to you by us, in compliance with this Agreement; (vi) your using the Applications only in the manner for which the Applications were designed;(vii)your not modifying the Applications;(viii)your not incorporating the Applications with products not approved by us; and (ix) the claim or action is not due to your negligence or willful misconduct. You acknowledge and agree that our obligations under this infringement protection are our only obligations to you with respect to any infringement claim in connection with your use of the Applications. 15.8 Software updates. We may provide upgrades or new releases of Software which we make generally available to our other customers to whom we license the same Software,which will be deemed part of the Applications once we have delivered or made it accessible through our third party vendors to you. 15.9 Training. At your request, we will use commercially reasonable efforts to train persons to use the Software, but we will not bear any responsibility for such training. You will be deemed to have accepted the Software upon its installation,once it is made available to you,or on your use of the Software. 15.10 Software problems. You will inform us of all errors,difficulties or other problems with the Software of which you become aware. We will make all reasonable efforts to promptly fix or promptly provide workarounds for any material errors reported to us. We may request your reasonable cooperation in resolving any such errors, difficulties or other problems by providing us an overview of input, output and all other data we may reasonably request in order to reproduce operating conditions similar to those present when such errors, difficulties or other problems were discovered. 15.11 Termination of license. Your license to use the Applications will terminate automatically if you breach a term of this Section 15. If,for whatever reason, we cease to be entitled or permitted to license any Applications to you, the License shall immediately terminate. Where possible we shall provide you with reasonable prior notice of this. In addition,if you breach any of your confidentiality obligations with respect to the Applications,we may seek any and all remedies provided by law or equity. 15.12 Limitations. You acknowledge that the Applications have not been produced to meet your specific requirements and have not been tested in every possible combination and operating environment. You agree that the United Nations Convention on Contracts for the International Sale of Goods shall not apply to our provision to you or your use of any Software and/or Materials. 16. CHANGES TO A SERVICE 16.1 Requests for changes. You may request us at any time to change the processing instructions for a Service. We are not obligated to implement any requested changes until we have had a reasonable opportunity to act upon them. In making changes,we are entitled to rely on requests purporting to be from you. For certain changes,we may require that your requests be in writing, in a form and manner acceptable to us,or be from an authorized person you designate. In addition,certain requests for changes may be subject to our approval. 16.2 Our right to make changes. If due to events outside of our control(including regulatory, card network or market conditions),we may change, add or delete any of the terms of the Agreement(including the schedule of charges currently in effect for you) and/or any terms, conditions and/or pricing and/or rebates applicable to a Service by providing 60 days'notice to you in writing or by electronic means. All such changes will be effective as of the date set forth in such notice. Your continued use of or failure to terminate the Service after the effective date of the change will indicate your agreement to the change.Any other changes shall be mutually agreed upon in writing between the parties. 16.3 Right to terminate. If you disagree with our proposed changes, you may terminate the Agreement in accordance with its terms by providing us with 30 days'advance written notice as set out in Section 14.1 at no additional cost. If you serve notice on us under this Section 16.3 at least 30 days before our proposed changes are due to come into effect,then unless required by law our proposed changes will not take effect and the Agreement will continue unamended until it terminates pursuant to your notice. If you serve notice on us under this Section 16.3 less than 30 days before our proposed changes are due to come into effect, then we are entitled(in our absolute discretion)to choose that: 00-35-61 B2NSBW 02-28-2020 AK Page 9 of 16 Bank of America — Confidential ©2020 Bank of America Corporation