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the term of the permit. If language in this Agreement and the right-of-way permit conflict, the <br /> language of this Agreement shall prevail. <br /> C. Company point of contact. Company must provide the City a point of <br /> contact with authority to act on Company's behalf with regard to its scooter share program <br /> and this Agreement for the duration of the scooter share program. Company may change its <br /> point of contact upon written notice to the City. <br /> COMPANY POINT OF CITY POINT OF CONTACT <br /> CONTACT <br /> Austin Marshburn City Traffic Engineer <br /> Director, City Partnerships City of Everett Public Works <br /> Bird Rides, Inc. 3200 Cedar <br /> 406 Broadway Ste 369, Santa Everett WA 98201 <br /> Monica, CA 90401 <br /> D. Meeting with the City. Company point of contact and representatives <br /> will meet with the City within three days of written or oral request by the City to review any <br /> matters related to Company's scooter share program, including without limitation, concerns of <br /> the City,the public, or customers, compliance with this Agreement, or to share and review <br /> statistical information regarding users of the scooter share program. <br /> E. Evaluation of scooter share program. Company agrees to participate in <br /> the evaluation of its scooter share program, including without limitation, collecting and <br /> providing data the City believes will be relevant to evaluating the success of the scooter share <br /> program, distributing an online City survey to Company customers and the results of such <br /> survey to the City. At a minimum, Company will provide anonymized monthly summary data <br /> on the following information regarding the scooter share program: <br /> i. Number of customer complaints; <br /> ii. Summary of nature of customer complaints; <br /> iii. Number of reported injuries; and <br /> The City acknowledges the data above has not been investigated by a public safety authority. <br /> All data received in such reports are anecdotal comments provided to the Company and does <br /> not reflect information provided in a formal police report. <br /> iv. Shared Scooter Usage Data. Company must provide in to the <br /> City their scooter travel data including: <br /> 1. Shared scooter availability <br /> Bird Scooter Share Page 3 of 12 <br /> 2022-23 <br />