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PFRSONFlL $TATEMENT 0� SF1'JER DNMAG[ TO 3631 LONI�ARD AV[NUE <br />RyJe�r•-•.� I ew, Occupant <br />I, ianny Lcu; am Ihe tnnart nf 3,31 LoruboiJ l�venue, a property managed bY RAM Pmper[y Scrvices, LLG I have <br />lived In ihis hoUse slnce Dr.cembrr ]f°i, ]O11. <br />On thr evening oi August 301h, I retumed home (rom �ring aut uF tmvn at aboul 11:00 pm, aud 6und that during <br />thr. perlod of heavy iaiu, lhe drainaGe systern ol lne entire house had ba�k-Ilowed. In the oaUucom, U�cre was <br />wa;er, silt and pinc ncedles :ptashed all over the toilcl and standin� �.valer oul onto the flocr, there vras mud anJ <br />sdt in �he balhtub and slnk as wcll. In lhe kitdir.n, both sides ol thc sink had mud and pinc ncedL=s in them. <br />povinsiairs in Che basement, the uqlity slnk had about a cup of debns, con:istinR oF muJ, sil: and rocks. The flnnr <br />drain had back-fiowed, flooding a6out a Uitrd o(thc basemen; Ilooc 71ie �vet flnor of the afferted arca had a laycr <br />uf silt all Ihraugh tfie Owding arca. Tbe iloor draln was roinpletely clogged witli silt and Jebris, and there was <br />standirf, �+'ater in about a 5 fout radius hy the time I got there. I cieaned the areas up a�• 6est as I coula, and <br />repo«ed lhe damage to RA��f Pwpr.rry Services the next morning. <br />Thr Jamage cau�e<7 Ly the uack-flow on September 6, hnwever wu (ai more dramalic and extenziva There u�as <br />again, hcavy rainfall on tlie evening of 9�5-9,U. In the marnln�;, my f�mily dismvcreJ all �he dainsin thc housc had <br />agaln hac�-(lowed, but this lime thc J�bris �vas raw scr+ap,c; tollet paper, fecal maUer and evcrything clse onr <br />ml�ht eaper.t m back-(low from a toileL Ihe "hlast radius" from [he rollet went 5 feet up Ihe walls, cuvered the <br />shower curtain npposlte the loilet, and soaked "1ljrAs of the flunr of the bathruum. I have attached a picture tlial I <br />tonk before be�inning dean �up. There was sewaEc i�i the bathrocro sink, and thc bathlub. The kltdten sirk had <br />.ibout a cup of sewaCe Li It as well, alchnuah I muldii t see evidence vl splaltering outside the slnk, as I could In the <br />bafhrao;n. In thc basemenl, thc ulility sln4 had aboul 3 Inchrs of sWndin� scwaqe in It, and tlie floor drain had <br />sLmding sewdCe in about a 3 foot radius armmd I�, wiUi dehAc splashed all over the washer and dryer, �vhich are in <br />Ihat arca. <br />I v:orked as qulckly as 1 cmild to deon up at Ieast the balhruoin ama, to try and reducc pennanr.nt damage, ,md to <br />mxke the. halhroom usabA. tn my famfy. I rryanrled thc danmL'�' lo RHM Pmperty Setvices as quiddyas poscible. <br />Plcosc don't hr'�itatc lu conincl me if ynu ucrd any more inforrn�tion ihun wliot Is provided in lhis stalem���'. <br />1rnnVlew <br />(2GG)595-7757 <br />'L�!Yklew;W�aiLc_nin <br />.��la� <br />�_, %-�., � <br />