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I',vcrclt'I'orl Claim Form <br />Alfred AouAc <br />1(,31 I.ombarJ, I:verelt WA 981.01 - Scwagc Backup into Residcncc <br />I g. On August 30, 2013, 1(Mnrdi A f:d.vards ILIM Properq� Scn^ccs, I.I.C) <br />rcccivcd x cull fiom n�y Icnant, Je:nny I.c�v, who lives ;�t 3G31 LombnrA, Gverett �VA <br />95201. Junny ht�d just rcturncd humc fic�m vac:ition nnd snid �hat hcr basemunl h:id <br />Oou:lcd and all of hcr clrains h:�d bnckcd up. My husband and I stoppcd by to look and <br />wc found thtd her bascmcnt had a I+iycr af `sludgc' :�II around Ihc fluor drain nnd <br />sprendiug ou! sevcr�d tcct. "I'hc (loor wa� still wc� hcyond lha1. As Jcnny Lacl bcen ouP <br />of town, wc lold hcr that tfic cvcning bcfi rc therc had becn a huge water cvent in <br />Gvcrctt �hat had ovcilvhchncd thc city�5 Cl I71hII1C(I 5L'l5'CI' Sy5IC111. WC I]OcI 71CI11, IIy <br />driven Ihrou��h Ihc intcr;cctinn immcdintc�y SG of hcr huusc (Broadway and 37'") and <br />had tu drivc duough u rcnlly decp puddle ubout 8 inches deep lh�t covered lhe cwbs on <br />botti tiidcs of37°i. �Yhile in livcrett th:it c��cning, we s;�w the flaoding on Marinc Vic�v <br />llrive neur Ihe old Kimberly Clark Plant �a�hcrc thc ruaci was closcd, wc also satv crcws <br />dcaling witl� druin issucs on i3roaclway, ancl multiple dcep puddlcs. <br />N1y husbnnd is u slorm �aatcr eugineer and hc kncw thnt lhe �unaunt of rain that had conre <br />down in such EI SIIOfL j)L'I'10[I (IW CVClllll� I1CP01'C Wi1S UI111tiUHI. I)CGIIISC Of SI1fiI� �ae Aid nnl <br />�sorry lhnt lhc prublem wotdd happcn ;igain und we did not call thc city. Jcnitiy cicnncd <br />up thc mcss hcrsulf. <br />On Ihc morning o(Pridny, Scptcmbcr G, 2012, I rcccived anothcr c�ll tiom Jcnny. "Chis <br />lin.:, she had wolcen up lo tind lh,al all ofher drains liad nol only backed up, but hac' <br />flo�� ,d explosively into lhc housc. Sh;: had sewagc thal had spraycd oul of all of hcr <br />d�:�in, (sinks, shower, loilet) mid soilcd large arcas including u'alls, shower cm�tain, cic. <br />I'hc hascment was also flooded and t6c launriry sink in ihe bc�sement �c�s Cull ;md <br />cloggcii with scw�nga Shc bcgnn cicaning and blcaching cvcr}Rhing lhal shc could. <br />Ilecausc licr Itmn�ry sink was backcd up, s;ic tv�is unn6lc !o do hcr I�;undrY (ns thc �vashcr <br />drains into thc laundry sink). I ler bnscmcnt flonr, where the laundry is loc��ed, w,�s also <br />flooded tvilh raw scrv��gc. I did nol go and scc uny of this, but listcncd lo �chnt shc lold <br />mc :ind Ilien told hcr I o�ould scc wh�d 1 coidd clo. <br />I callcd (hc livcrclt Public Ulility's int�in numbcr and lold Ihc persun whn answercd tlru <br />the combined sewer had Ilaoded n residcncc lha! I managed anJ 1 necded some ��dvice. <br />tilic swilchcd mc tn ;uwlhcr person, a mun, �vhn hclpcd mc. I did nol ge[ his namc. I lc <br />lislcncd lu nty s�ory and gnvc mc ihe inli�rinution liw filing a claim against thc city. Flc <br />id;n said Qiai hc tin'mnlly rcqucslcd on iny bchalflliat thc cit}� iustall a 6ack flow vulw un <br />�hc pmpcily in qucstion lu avold hu'Ihcr issucv. 'i�hc gcnllentan [hat 1 tipukc to askcd 'If I <br />had callcd Filicr Ihce tirst iucidcut tmd I cxpl;iincd Ih;it I h.id noL 1 hclicvc that he uulcd <br />huth incidents thnt 1 cxpinincd into his In�; ar wliutc��cr systcm Ihc city uscs li�r <br />cum�;laints of lhis I:ind. <br />�,_. <br />,�i� � <br />