1615 RAINIER AVE 2022-05-06 - Laserfiche WebLink

side sewer because the side sewer was full, causing the gutters/downspouts to overflow and sending water toward your basement." I called Brian from Public Works and asked if he could shed some light on the claim denial and if he thought the flooding would have still occurred, had we disconnected the gutters. He stated"from the people I've spoken with who saw the downpour, they said the rain was coming down so hard and fast that it barely made it into the gutters". After all this, I have a few arguments to make. 1.) 1. It was reconfirmed multiple times that things would be taken care of, to document everything, and get estimates for the repairs and to start repairing because our claim would be paid out shortly. There is no reason for the delay on the denial paperwork to have taken over 3 weeks to be sent to us when the decision was made much earlier. Multiple media outlets were broadcasting that claims would be paid out, which was not only misleading to us but also a lie. 2.) 2. Proper maintenance had been performed on the backflow valve as was verbally stated to us.upon installation. Lines for the sump pump secondary to flooding were disassembled, inspected for clogging (with none found), sump pump was tested and worked with proper float placement, and lines were reassembled. Due to the elimination of the sump pump being an issue, it brings us back to the backflow valve. 3.) 3. The amount of rain which had collected in the basement was nearly 2800 gallons of water which also included sediment in it and would have been impossible for that amount to have collected from the downspouts or gutters. The proper calculation for rain water collection per inch is 5.61 gallons per square yard. When you do the math for our square yardage of roof area,there is no way for that amount of water to be collected into the gutter system. In conclusion,the evidence we have found leads to a malfunction in the backwater valve installed. I understand many homes and businesses were affected by the flood and that decisions take time. I also know that some people who are offered an inch take a mile and will milk a situation for all it is worth. My husband, brother-in- law and I don't feel we are asking for anything outrageous,we simply want fixed what was damaged by a faulty city infrastructure. I highly encourage and would greatly appreciate any questions you may have in regards to our situation. Thank you for taking the time to read this and I look forward to hearing from you. Sincerely, Loralee Swale My contact information: Phone: 360-990-3085 Email: Lnev86@gmail.com Address: 1615 Rainier Ave Everett, Wa. 98201 3