Laserfiche WebLink
On Wednesday September4th 2013 around 7am I realized that our sewer ejector pump was not <br /> functioning properly.After a call to Southwest Plumbing Mike V.arrived and alerted us that there had <br /> been a major malfunction in the pump system,but was not sure of the issue at cause.He alerted me <br /> that he felt the pump's thermal protection had failed causing the pump to overheat and melt a pipe. <br /> This melted pipe caused sewage to back up into the crawl space and subsequent clean up(Travelers <br /> Insurance Claim$733.56,I have not received an invoice yet).Mike also alerted me that this should be <br /> covered by the warranty on the pump.Southwest Plumbing did an emergency fix(invoice#231325& <br /> #231331),and recommended that I contact the company that installed the pump. <br /> The pump installation company informed me that they were not liable for the pump(invoice#T128744) <br /> and advised me to solving the problem. <br /> On September 17th 2013 Specialty Pump&Well viewed the problem and advised me on the proper <br /> installation for the current system and we proceeded to fixing the system and returning it to full <br /> functionality. (Invoice#7578)Specialty Pump&Well Informed me that the basin,float system and <br /> piping for the sewer ejector pump needed to be replaced in full. <br /> We have been informed that the large amount of rain made the weakest part of our system <br /> break in turn causing the subsequent issues.See attached photo of melted pipe,the water in the basin <br /> was so hot because of the pump running constantly that it was steaming <br /> � r <br />