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LL L1 n <br /> Cornmerciai`^ Res€den,ial Landscapes <br /> October 5, 2013 <br /> Nancy Day <br /> 3621 Shore Avenue <br /> Everett, WA 98203 <br /> Dear Mrs. Day: <br /> This letter will provide a summary of the work performed at your residence on Shore Avenue by <br /> Premier Concepts, Inc., both two years ago and this year. <br /> As you know,we went to great length to insure that no water entered your basement through <br /> your foundation walls. This work included cleaning and resealing your exterior foundation walls, <br /> applying water board, new footing drains, new downspout lines and adding french drains. <br /> In light of the recent water incursion into your basement I can offer only one explanation. The <br /> recent record setting rains actually raised manhole lids in the city street and the storm system <br /> was not able to handle all the water. <br /> I believe that with storm water blowing out the top of city catch basins and manholes,that water <br /> backed up your basement drains and flooding occurred. <br /> Sincerely, <br /> Bill Messner, Owner <br /> Premier Concepts, Inc. <br /> 1920 Grand Avenue Everett,WA 9820 <br /> Phone (425) 252-609/@ Fax (4.25)252-6208 <br /> {3re,T12e roncepts r msn.com <br />