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2022/12/07 Council Agenda Packet
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2022/12/07 Council Agenda Packet
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Council Agenda Packet
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12/7/2022
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Open Ratings <br />Past Performance Evaluation <br />Business Name : SYNNEX CORPORATION <br />D-U-N-S® : 11-237-5758 <br />Report Date : 03-04-2019 <br />611_3. DISTRIBUTION OF FEEDBACK <br />This supplier's ratings were based in part on survey feedback from past customers. This chart provides a breakdown of the survey <br />responses received from customers in the last 12 months. For each of the survey questions, the responses, which were provided <br />on a 0 to 10 scale, are categorized as "positive" (9 to 10), "neutral" (5 to 8), or "negative" (0 to 4). All Customer feedback is <br />provided confidentially; individual reference responses are not disclosed. <br />The percentages of responses falling into each category are shown below. <br />OVERALL PERFORMANCE <br />RELIABILITY <br />COST <br />ORDER ACCURACY <br />DELIVERY/TIMELINESS <br />QUALITY <br />BUSINESS RELATIONS <br />PERSONNEL <br />CUSTOMER SUPPORT <br />RESPONSIVENESS <br />0 <br />2550 75 100 <br />....IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII <br />11111111111111111111111111111 <br />IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII <br />I I Positive Feedback IIIIIIIIIII Neutral Feedback 11111111111 Negative Feedback <br />The most recent feedback obtained on this supplier <br />SIC/Line of Business: <br />7379/Computer related maintenance services <br />5064/Electrical appliances, television and radio <br />5045/Computers, peripherals, and software <br />3651/Household audio and video equipment <br />7373/Systems integration services <br />3577/Optical scanning devices <br />5044/Office equipment <br />3577/Printers, computer <br />5045/Computer software <br />7373/Computer integrated systems design <br />Total number of surveys completed : 34. <br />came from companies in the following industries. <br />8748/Business consulting, nec <br />3577/Readers, sorters, or inscribers, magnetic ink <br />7372/Business oriented computer software <br />5044/Photocopy machines <br />5961/Computer software, mail order <br />5734/Computer and software stores <br />5045/Computer peripheral equipment <br />5734/Computer software and accessories <br />5961/Computers and peripheral equipment, mail order <br />Note: The supplier ratings set forth above incorporate the responses and performance opinions of the surveyed customer <br />references and not those of Dun & Bradstreet. Some references may not have provided ratings for all performance <br />aspects. <br />The report may not be reproduced in whole or part in any manner whatsoever. <br />Past Performance Evaluation © Dun & Bradstreet, Inc. <br />Page: 2 of 2 <br />
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