COMPUNET, INC 1/19/2023 (2) - Laserfiche WebLink

APPENDIX A : TERMS & CONDITIONS •CompuNet will require access to facilities and Customer owned network equipment on an "as needed" basis and during regular business hours only. Should access be needed outside of standard business hours, prior arrangements must be made with both a CompuNet associate and the Customer. •Time and expense work is billed on a monthly basis for the actual hours and expenses incurred. •CompuNet contract services invoiced as Net 30 unless other arrangements are agreed upon prior to sign off of this contract. •CompuNet will make prior arrangements with the appropriate Customer IT onsite staff to be available as needed during the installation. •CompuNet provides appropriate personnel to perform the services specified in the Project Scope section above. •Customer will designate a single point of contact (Project Manager) for all matters relating to this engagement. •Customer will provide required access to facilities and network equipment, both physical and remote, as needed for a successful engagement by the CompuNet engineer. •Customer will provide all existing configurations and pertinent network diagrams prior to installation. •Services to be performed during normal business hours (8:00 AM to 5:00 PM, local time), Mon - Fri, unless Customer policies require off-hours deployment, in which case such time will be scheduled with CompuNet engineer. •Custom configuration work and training can be provided outside the scope of this engagement on a time & expense basis. •Training and shadowing will be provided to assigned Customer IT staff during implementation process. •Upon project completion, Customer sign off is required to indicate acceptance that the scope of work has been completed. •Any additions or changes to this Statement of Work must be mutually agreed upon by CompuNet and Customer in a separate CompuNet Statement of Work detailing the proposed changes, the impact of the proposed change on pricing and schedule, and other relevant terms. Depending on the scope of such additions or changes, Customer may be required to agree to CompuNet's then- current standard terms and conditions for professional services. Such changes include, but are not limited to: •Any additional hardware configuration not listed in this document. •Modification of the Customer's application software. •Development of custom solutions including scripting. City of Everett AudioCodes Configuration