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A-4 <br />location(s), NG will relocate the System(s) to the new location(s) within 90 days <br />after such notice. The permit time which is outside the control of NG shall be <br />excluded from the 90 days. Relocation will be at no cost to Customer; however, <br />Customer will continue to pay without interruption the Monthly Fees for the <br />Systems during relocation. <br />2. TRAINING OF CUSTOMER PERSONNEL. After System installation, NG shall <br />provide up to eight (8) hours of training for up to ten (10) persons at two (2) sessions at the <br />Customer’s facilities to acquaint Customer personnel with System operation. Training <br />shall consist of instructional and operational training as well as hands-on equipment <br />exercises with an instructor. All necessary training materials and documentation will be <br />provided by NG at NG’s expense. NG shall make all such training services available to <br />the Customer prior to the end of the thirty (30) day period following the Installation Date. <br />If the Customer requests additional courses or training, NG shall provide these on a cost <br />reimbursement basis. Additionally, NG’ will provide and maintain a web-based training <br />service that includes basic operation instructions as well any system or procedure changes <br />to ensure continuity for court personnel and law enforcement end users. <br />3. CITATION PREPARATION AND PROCESSING SERVICES <br />3.1. Citation Preparation and Processing. NG shall perform the initial review of all <br />data generated at the roadside, process and format violations utilizing a <br />computerized traffic citation program that shall store all information required for <br />citation processing by state, and local law, and in accordance with court of <br />jurisdiction specification or as otherwise required by law, transfer the citations to <br />the Customer’s Police Department’s computer for review and decision on whether <br />or not to issue a citation. If NG is permitted by applicable law or regulation to do <br />so, NG shall also review all DMV information and print and mail citation forms. <br />NG shall pay all mailing and postage costs, and such other miscellaneous costs and <br />expenses as may be reasonably necessary to issue a citation and deliver it by U.S. <br />mail. To the extent required by applicable law, NG shall obtain a certification of <br />mailing issued by the Post Office. Notwithstanding anything to the contrary in the <br />foregoing provisions of this Section 3.1, NG will not process nor support any <br />citations not captured by the System and/or approved by the Customer. <br />3.2. Officer Discretion. NG’ recognizes and agrees that the decision to issue or dismiss <br />a citation shall be the sole and exclusive decision of a sworn officer of the <br />Customer’s Police Department. In no event shall any NG employee or <br />representative have the ability to authorize or dismiss any citations. <br />3.3. Mailing of Citations. Citations shall be mailed to the violator as soon as is <br />reasonably practicable, and in no event longer than ten (10) business days after