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1.
<br />2.
<br />3.
<br />a.
<br />Emergency 911 Service.
<br />E911 Limitation Issues: Customer acknowledges that the Service is provided directly to Customer’s IP PBX server, and the outgoing
<br />telephone number or numbers (Emergency Location Identification Numbers, or “ELIN”) sent to Ziply Fiber’s network and used for
<br />Automatic Number Identification (“ANI”) for locating the origination position of an E911 call is/are provisioned and programmed into the
<br />PBX. Customer understands and acknowledges that changing the Service location affects emergency 911 location services, and agrees
<br />that the SIP Trunking Service will not be used at any location other than the Primary Service Location identified in this Schedule. Customer
<br />requests and agrees that all emergency 911 calls made through Ziply Fiber's network will be sent to the Public Safety Answering Point
<br />serving the Primary Service Location. If Customer wishes to change the Primary Service Location, Customer will contact Ziply Fiber, and
<br />Ziply Fiber will provide Customer with information about how to update the registered location of the Equipment. Customer is responsible
<br />for managing and maintaining the accuracy of ANI with respect to the Services, including but not limited to providing timely, accurate and
<br />inclusive information to Ziply Fiber for submission into the E911 database. Ziply Fiber assumes no liability for use of the Service other than
<br />as described herein. Customer is responsible for notifying each individual using the Service that the Equipment can not be used for any
<br />calls (including but not limited to emergency calls) if the broadband connection or electrical power to the Equipment fails. CUSTOMER
<br />SPECIFICALLY ACKNOWLEDGES RECEIPT OF AND UNDERSTANDS THE LIMITATIONS OUTLINED HEREIN. CUSTOMER WILL DEFEND,
<br />INDEMNIFY, AND HOLD ZIPLY FIBER HARMLESS FROM ANY LOSS, COST, EXPENSE OR LIABILITY (I) ARISING FROM OR IN ANY WAY
<br />RELATED TO CUSTOMER’S FAILURE TO PROVIDE THE REQUIRED NOTICES, OR (II) OTHERWISE RELATED TO THE USE OF E-911
<br />SERVICES, EXCEPT TO THE EXTENT CAUSED BY ZIPLY FIBER’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.
<br />Disclaimer: 911 SERVICE IS OFFERED SOLELY AS AN AID IN CONTACTING AN APPROPRIATE PSAP IN CONNECTION WITH FIRE, POLICE
<br />AND OTHER EMERGENCIES. ZIPLY FIBER IS NOT RESPONSIBLE FOR ANY LOSSES, CLAIMS, DEMANDS, SUITS OR ANY LIABILITY
<br />WHATSOEVER, WHETHER SUFFERED, MADE, INSTITUTED OR ASSERTED BY CUSTOMER OR BY ANY OTHER PARTY OR PERSON FOR
<br />ANY PERSONAL INJURY TO OR DEATH OF ANY PERSON OR PERSONS, AND FOR ANY LOSS, DAMAGE OR DESTRUCTION OF ANY
<br />PROPERTY, WHETHER OWNED BY CUSTOMER OR OTHERS, CAUSED OR CLAIMED TO HAVE BEEN CAUSED BY: (1) MISTAKES,
<br />OMISSIONS, INTERRUPTIONS, DELAYS, ERRORS OR OTHER DEFECTS IN THE PROVISION OF EMERGENCY 911 SERVICE, OR (2)
<br />INSTALLATION, OPERATION, FAILURE TO OPERATE, MAINTENANCE, REMOVAL, PRESENCE, CONDITION, LOCATION OR USE OF ANY
<br />EQUIPMENT AND FACILITIES FURNISHING THIS SERVICE. ZIPLY FIBER IS NOT RESPONSIBLE FOR ANY INFRINGEMENT OR INVASION
<br />OF THE RIGHT OF PRIVACY OF ANY PERSON OR PERSONS, CAUSED OR CLAIMED TO HAVE BEEN CAUSED, DIRECTLY OR
<br />INDIRECTLY, BY THE INSTALLATION, OPERATION, FAILURE TO OPERATE, MAINTENANCE, REMOVAL, PRESENCE, CONDITION,
<br />OCCASION OR USE OF EMERGENCY 911 SERVICE AND THE EQUIPMENT ASSOCIATED THEREWITH, OR BY ANY SERVICES FURNISHED
<br />BY ZIPLY FIBER INCLUDING, BUT NOT LIMITED TO, THE IDENTIFICATION OF THE TELEPHONE NUMBER, ADDRESS OR NAME
<br />ASSOCIATED WITH THE PHONE USED BY THE PARTY OR PARTIES ACCESSING EMERGENCY 911 SERVICE, AND WHICH ARISE OUT OF
<br />THE NEGLIGENCE OR OTHER WRONGFUL ACT OF ZIPLY FIBER, CUSTOMER, ITS END USERS, AGENCIES OR MUNICIPALITIES, OR THE
<br />EMPLOYEES OR AGENTS OF ANY ONE OF THEM.
<br />Emergency 911 Service.
<br />Customer acknowledges that IP phones and Softphones are portable and may be used at the Service Location or elsewhere. IF THE IP
<br />PHONE OR SOFTPHONE IS MOVED, CUSTOMER MUST CALL ZIPLY FIBER AT 855-438-7273 TO REGISTER THE PHONE’S NEW
<br /> There are additional charges for each new location that Customer would like toLOCATION FOR EMERGENCY CALLING PURPOSES.
<br />register phones. These locations must be ordered in advance, in order to properly register the phones’ new location.If the new locations are
<br />not ordered in advance, 911 calls will not be delivered to the correct Public Safety Answering Point (“PSAP”) until the new location
<br /> is ordered, configured in the system, and the phone properly registered to the new location.IN ADDITION, CUSTOMER IS
<br />RESPONSIBLE FOR ENSURING THAT ANY WARNING LABELS PROVIDED BY ZIPLY FIBER OUTLINING THE LIMITATIONS OF 911
<br />SERVICES OVER IP PHONES ARE PLACED ON AND/OR NEAR THE EQUIPMENT USED IN CONJUNCTION WITH THE IP PHONE
<br />SERVICE.
<br />Product Term Qty Type Price Total Loc A Loc Z
<br />Onevoice Nationwide (12 Mo)12 1 MRC $ 47.99 $ 47.99 2710 WETMORE AVE;
<br />EVERETT, WA 98201
<br />Service Detail:
<br />Term:
<br />12 Months
<br />Date:
<br />May 01, 2023
<br />Type/Purpose:
<br />Renew Existing Services
<br />This is by and between CITY OF EVERETT (“Customer”) and Northwest Fiber, LLC. on behalf of itself and its affiliates (“Ziply Fiber”).Schedule 20030942
<br />Customer orders and Ziply Fiber agrees to provide the Services and Equipment identified in the Schedule below. This Schedule incorporates the Ziply Fiber
<br />Services Agreement referenced below, as well as any Ziply Fiber policy, terms and conditions, or tariffs referenced in the text below.
<br />CITY OF EVERETT
<br />Erik Ziegler
<br />,
<br />SERVICE ORDER FORM
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