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Exhibit A <br />BH-23-62-06-198 <br />City of Everett <br />Page 2 of 11 <br /> <br />attendance, abstaining from drugs and alcohol, and involvement in pro-social <br />activities. <br /> <br />L. Corrective Action/Compliance Review: When findings from monitoring efforts <br />or audits show that there are apparent violations of this Contract, the Agency <br />shall implement corrective action within specified timeframes determined by the <br />County. <br /> <br />M. Corrective Action Plan (CAP): A written plan specifying what Contractor is <br />required to do to be compliant. This includes required improvements and a <br />timeline for such action(s) to be accomplished. <br /> <br />N. Counselors: Personnel employed by the Agency who meet the criteria as <br />defined in WAC. <br /> <br />O. COVID-19: An infectious disease caused by severe acute respiratory <br />syndrome coronavirus 2 (SARS-CoV-2). <br /> <br />P. Cultural Competence: A set of congruent behaviors, attitudes and policies that <br />come together in a system or agency and enable that system or agency to work <br />effectively in cross-cultural situations. A culturally competent system of care <br />acknowledges and incorporates at all levels the importance of language and <br />culture, assessment of cross-cultural relations, knowledge and acceptance of <br />dynamics of cultural differences, expansion of cultural knowledge and <br />adaptation of services to meet culturally unique needs. <br /> <br />Q. Cultural Humility: The lifelong practice of being aware and thinking of one’s own <br />values, beliefs, own biases, and social position within the context of the present <br />moment and be aware of and sensitive to historic realities like legacies of <br />violence and oppression against certain groups of people. <br /> <br />R. Direct Student Services (DSS): Include, face-to-face sessions with an <br />individual student and/or the student’s family to address the student’s needs. <br /> <br />S. Department of Social and Health Services (DSHS), or the department, or the <br />Department: DSHS of the State of Washington and its Secretary, officers, <br />employees, and authorized agents. <br /> <br />T. DSM 5: Acronym for the Diagnostic and Statistical Manual of Mental Disorders <br />fifth edition. <br /> <br />U. Evidenced Based Treatment: A program, policy or practice recognized by <br />research that, when applied in treatment, has improved outcomes for clients, <br />participants or communities. <br />