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Ziply Fiber Schedule 20033486 Customer shall comply and shall cause all Service users to comply with terms and conditions as per the Ziply Fiber ServicesTerms and Conditions. Agreement (“ZFSA”), which Ziply Fiber may modify at any time. The current T&C is available for review at the following address, subject to change: . Customer is responsible for maintaining awareness of the current ZFSA and adhering to the ZFSA as it may be amendedhttps://ziplyfiber.com/zfsa from time to time. Prior to, during and after the installation of requested services, Customer may choose to request that Ziply Fiber augment the original Service Order to provide additional services or remove services from the Service Order. Depending on the scope of the requested changes, verbal requests from the Customer will be acceptable in which case Ziply Fiber shall notify Customer of its acceptance of the requested changes via email. In some instances Ziply Fiber may require additional written authorization. All applicable charges resulting from changes requested by the Customer, whether written or verbal are the responsibility of the Customer and shall be deemed to be part of the Service Order and subject to its Terms and Conditions. The Service Level Agreement for Business Services is available for review at: Service Level Agreement.https://ziplyfiber.com/sla Customer shall comply, and shall cause all Service users to comply, with Ziply Fiber’s Acceptable UseInternet Acceptable Use Policy and Security. Policy (“AUP”), which Ziply Fiber may modify at any time. The current AUP is available for review at the following address, subject to change: . Customer is responsible for maintaining awareness of the current AUP and adhering to the AUP as ithttps://ziplyfiber.com/policies/commercial_aup may be amended from time to time. Failure to comply with the AUP is grounds for immediate suspension or termination of Ziply Fiber Internet Service, notwithstanding any notice requirement provisions of the ZFSA. Customer is responsible for the security of its own networks, equipment, hardware, software and software applications. Abuse that occurs as a result of Customer’s systems or account being compromised or as a result of activities of third parties permitted by Customer may result in suspension of Customer’s accounts or Internet access by Ziply Fiber. Customer will defend and indemnify Ziply Fiber and its affiliates with respect to claims arising from Customer’s or third parties’ usage of Ziply Fiber Internet access through Customer’s hardware or software. The Privacy policy for Business Services is available for review at: Privacy Policy.https://ziplyfiber.com/corporate/privacy-policy. Customer may terminate a Service or Equipment by providing at least thirty (30) days prior writtenCancellation and Early Termination Charges. notice to Ziply Fiber subject to the terms and conditions of service termination policies at: .https://ziplyfiber.com/zfsa All disputes arising in connection with this ZFSA shall first be resolved through good faith negotiation pursuant to the language at: Dispute Resolution. .https://ziplyfiber.com/zfsa Product Term Qty Price Total Loc A Loc Z Professional Install 1 1 $ 90.00 $ 90.00 145 ALVERSON BLVD; EVERETT, WA 98201 Non-Recurring Charges (NRC): Product Term Qty Price Total Loc A Loc Z Dynamic Business Fiber Internet - 100 Mbps (12 Mo)12 1 $ 50.00 $ 50.00 145 ALVERSON BLVD; EVERETT, WA 98201 Monthly Recurring Service Detail: 12 MonthsTerm Length: Order for New ServicesType/Purpose: This is by and between CITY OF EVERETT (“Customer”) and Northwest Fiber, LLC. on behalf of itself and its affiliates (“Ziply Fiber”).Schedule 20033486 Customer orders and Ziply Fiber agrees to provide the Services and Equipment identified in the Schedule below. This Schedule incorporates the Ziply Fiber Services Agreement referenced below, as well as any Ziply Fiber policy, terms and conditions, or tariffs referenced in the text below. CITY OF EVERETT Erik Ziegler , SERVICE ORDER FORM Schedule #20033486 June 23, 2023 Doc ID: b03ede3df7048d7967c6eeca321ba7e6111408a3