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First Amendment to the Master <br />Services and Purchasing Agreement <br />Axon Respond Appendix <br />This Axon Respond Appendix applies to both Axon Respond and Axon Respond Plus, if either is included on the <br />Quote. <br />1.Axon Respond Subscription Term. If Agency purchases Axon Respond as part of a bundled offering, the <br />Axon Respond subscription begins on the later of the (1) start date of that bundled offering, or (2) date Axon <br />provisions Axon Respond to Agency. If Agency purchases Axon Respond as a standalone, the Axon <br />Respond subscription begins the later of the (1) date Axon provisions Axon Respond to Agency, or (2) first <br />day of the month following the Effective Date. The Axon Respond subscription term will end upon the <br />completion of the Axon Evidence Subscription associated with Axon Respond. <br />2.Scope of Axon Respond. The scope of Axon Respond is to assist Agency with real-time situational <br />awareness during critical incidents to improve officer safety, effectiveness, and awareness. In the event <br />Agency uses Axon Respond outside this scope, Axon may initiate good-faith discussions with Agency on <br />upgrading Agency’s Axon Respond to better meet Agency’s needs. <br />3.Axon Body 3 LTE Requirements. Axon Respond is only available and usable with an LTE enabled body- <br />worn camera. Axon is not liable if Agency utilizes the LTE device outside of the coverage area or if the LTE <br />carrier is unavailable. LTE coverage is only available in the United States, including any U.S. territories. Axon <br />may utilize a carrier of Axon’s choice to provide LTE service. Axon may change LTE carriers during the Term <br />without Agency’s consent. <br />4.Axon Fleet 3 LTE Requirements. Axon Respond is only available and usable with a Fleet 3 system <br />configured with LTE modem and service. Agency is responsible for providing LTE service for the modem. <br />Coverage and availability of LTE service is subject to Agency’s LTE carrier. <br />5.Axon Respond Service Limitations. Agency acknowledges that LTE service is made available only within <br />the operating range of the networks. Service may be temporarily refused, interrupted, or limited because of: <br />(a) facilities limitations; (b) transmission limitations caused by atmospheric, terrain, other natural or artificial <br />conditions adversely affecting transmission, weak batteries, system overcapacity, movement outside a <br />service area or gaps in coverage in a service area, and other causes reasonably outside of the carrier’s <br />control such as intentional or negligent acts of third parties that damage or impair the network or disrupt <br />service; or (c) equipment modifications, upgrades, relocations, repairs, and other similar activities necessary <br />for the proper or improved operation of service. <br />5.1. With regard to Axon Body 3, Partner networks are made available as-is and the carrier makes no <br />warranties or representations as to the availability or quality of roaming service provided by carrier <br />partners, and the carrier will not be liable in any capacity for any errors, outages, or failures of carrier <br />partner networks. Agency expressly understands and agrees that it has no contractual relationship <br />whatsoever with the underlying wireless service provider or its affiliates or contractors and Agency is <br />not a third-party beneficiary of any agreement between Axon and the underlying carrier. <br />6. Termination. Upon termination of this Agreement, or if Agency stops paying for Axon Respond or bundles <br />that include Axon Respond, Axon will end Axon Respond services, including any Axon-provided LTE service.