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PeakOne Administration 12/5/2023
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PeakOne Administration 12/5/2023
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Last modified
12/5/2023 3:06:11 PM
Creation date
12/5/2023 3:04:31 PM
Metadata
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Template:
Contracts
Contractor's Name
PeakOne Administration
Approval Date
12/5/2023
Council Approval Date
11/29/2023
Department
Human Resources
Department Project Manager
Michael Duerr
Subject / Project Title
PeakOne Administrative Services Agreement
Tracking Number
0004059
Total Compensation
$51,288.00
Contract Type
Agreement
Contract Subtype
Professional Services (PSA)
Retention Period
6 Years Then Destroy
Imported from EPIC
No
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Web-based COBRA employer portal. <br />24/7 real-time access to Qualified Beneficiaries, payment data and reports. <br />Designated HIPAA and COBRA Certified Account Specialist. <br />An Account Specialist - Your direct contact for questions and enrollment. A direct <br />phone number and email will be provided during implementation. <br />All required notices for a complete and compliant COBRA program. <br />General Notices (optional), COBRA Specific Rights Notice, new member login (upon <br />election of COBRA), enrollment confirmation, payment coupon book, partial payment <br />notice, plan change notice, 45-day notice with first premium month paid, subsidy <br />notice, insignificant payment notice, COBRA termination notice and HIPAA Certificates <br />(optional). <br />Regular updates on regulations and legislation changes. <br />On-going scheduled webinar training for employers and emailed news alerts on <br />changes in legislation. <br />Qualified Beneficiary website and customer support. <br />Online ACH payment options available. <br />Answers to all of your COBRA questions. <br />Extensive knowledge of COBRA compliance through on-going EBIA training and <br />COBRA Certification. <br />HIPAA Certificates of Creditable Coverage (optional). <br />Designated HIPAA compliance officer and mandatory in-house HIPAA training for all <br />employees annually. <br />Web-based COBRA reporting for employer contacts and Qualified Beneficiaries. <br />HITECH Act compliant. <br />Encrypted email service meeting all HITECH requirements for transmission of Personal <br />Health Information (PHI). <br />Open Enrollment services. <br />Notify all current Qualified Beneficiaries and retirees of plan changes, rate changes and <br />open enrollment timeline specified by employer. <br />THE PEAK ONECOBRA SOLUTION INCLUDES: <br />You’re a person, not a number. We go above and <br />beyond to help not only clients, but their employees <br />as well.PEAKONEADMIN.COM
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