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<br />Supplemental Terms: Services <br /> <br />These Supplemental Terms apply to any <br />Services provided by Uniguest to Customer <br />under an Order: <br />Additional Terms. <br />Quality. Services will be provided by <br />Uniguest in a professional manner by <br />competent and trained professionals in <br />accordance with the terms of this <br />Agreement and the applicable Order. <br />Customer’s exclusive remedy for any failure <br />of the Services to conform to the foregoing <br />will be reperformance of the non -conforming <br />Services at no additional cost to Customer. <br />Schedules. Unless expressly agreed <br />otherwise in the applicable Order, any <br />delivery schedule associated with the <br />Services is an estimate only. <br />Customer Cooperation. Delivery of Services <br />is also conditioned on Customer’s <br />reasonable cooperation and its provision of <br />any personnel, facilities, equipment, data, <br />materials or contributions to be provided by <br />Customer pursuant to the Agreement. <br />Uniguest will not be responsible for any <br />errors or delays resulting from any failure on <br />the part of Customer to provide any such <br />cooperation. <br />On -Site Services. The terms in this clause 4 <br />apply only to the extent <br />Uniguest has agreed pursuant to the <br />applicable Order to provide any Services <br />on site. Customer agrees to provide a <br />safe and suitable working environment <br />for Customer’s personnel to provide the <br />Services. Customer also agrees to pay <br />Uniguest’s personnel(s)’ reasonable <br />travel expenses for on-site Services, if <br />any. For purposes of this Agreement, <br />travel expenses shall include without <br />limitation, airfare, hotel, rental vehicles, <br />mileage, tolls, dining, parking fees, taxi <br />fare, and incidental expenses. Lodging, <br />meal, and mileage rates may not exceed <br />the then current per diem rates published <br />by the Washington State Office of <br />Financial Management. <br />Uniguest will make every reasonable <br />effort to minimize travel expenses, <br />including lodging employees at <br />Customer’s locations (where applicable <br />and if requested), using any discounts <br />Customer has for nearby hotels, and <br />sharing the cost of airfare among multiple <br />customers if a trip to Customer locations <br />can be combined with trips to nearby <br />locations of other customers.