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Flock Group Inc. 6/7/2024
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6 Years Then Destroy
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2025
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Flock Group Inc. 6/7/2024
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Last modified
3/5/2025 4:05:24 PM
Creation date
6/7/2024 4:32:01 PM
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Contracts
Contractor's Name
Flock Group Inc.
Approval Date
6/7/2024
Council Approval Date
5/29/2024
End Date
6/7/2025
Department
Police
Department Project Manager
Tracey Landy
Subject / Project Title
Flock Safety Community Camera Poject
Tracking Number
0004386
Total Compensation
$225,000.00
Contract Type
Agreement
Contract Subtype
Professional Services (PSA)
Retention Period
6 Years Then Destroy
Imported from EPIC
No
Document Relationships
Flock Group Inc 2/26/2025 Amendment 1
(Contract)
Path:
\Records\City Clerk\Contracts\6 Years Then Destroy\2025
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How They Will Support YouRelationship Team <br />Flock Safety <br />Support <br />The Flock Safety Support team is committed to <br />answering all your day-to-day questions as quickly <br />as possible. , simply <br />email <br />Support can help you <br />Request camera maintenanc <br />Troubleshoot online platfor <br />Contract / Billing question <br />Update account informatio <br />Camera Sharing question <br />Quick “How to” questions in your Flock Account <br />To get in touch with support <br />support@flocksafety.com or call <br />866-901-1781 Mon-Fri 8am-8pm EST. <br />Customer Success <br />Manager <br />Your Customer Success Manager is your strategic <br />partner for your lifetime as a Flock customer.<br /> <br />While the cameras are getting installed, your CSM <br />will help get your account set up and get all key <br />users trained on the system. <br /> <br />Post-Camera-Installation, your CSM will be your <br />go-to for most account-related needs: You should <br />reach out to them to <br />Set up Account Trainin <br />Understand benefits of feature <br />Learning best practices for getting relevant <br />dat <br />Identifying opportunities to expand the security <br />network in your are <br />Provide feedback on your partnership with <br />Flock <br />4
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