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Extended Hardware Warranty Version 202407 <br />3.WARRANTY EXCLUSIONS AND LIMITATIONS <br />This Warranty is contingent upon proper warehousing, shipment and substantiated normal use of <br />the ITC Hardware, and specifically does not apply if the ITC Hardware has had the model or serial <br />number altered, defaced or removed, or to defects attributable to (i) modifications to or alterations <br />of the ITC Hardware by any party other than ITC, (ii) faulty maintenance, incorrect installation or <br />faulty repair by any party other than ITC, (iii) use of the ITC Hardware for a purpose for which it was <br />not designed or intended, (iv) normal wear and tear or deterioration, or (v) misuse, abuse, negligence <br />or accidents. <br />This Warranty does not apply to ITC Hardware that was purchased “as is” or where ITC, the seller or <br />the liquidator expressly has disclaimed their warranty obligation pertaining to the product. Also, the <br />Warranty only applies to ITC Hardware purchased from an authorized distributor/reseller. <br />Furthermore, this Warranty only applies if and to the extent that it is not in conflict with applicable <br />export control regulations, sanctions or embargos. <br />a.WHAT IS COVERED: <br />1.All mechanical and software components on Base Unit. <br />2.All labor required. <br />3.Return shipping. <br />b.WHAT IS NOT COVERED: <br />1.Options or accessories manufactured by 3rd parties. These items are covered as <br />per the original manufacturer. <br />2.Loss and theft. <br />3.Intentional physical damage, misuse, or abuse. <br />4.Products with altered or missing serial numbers. <br />5.Service performed by unauthorized repair personnel. <br />6.Cosmetic damage and problems due to improper and/or non-factory authorized <br />installation or repairs. <br />7.Acts of God. <br />8.Consequential or incidental damages, including, but not limited to, loss of use, loss <br />of business, loss of profits, loss of data, down-time and charges for time and effort. <br />9.Any fees related to third-party contracts. <br />10.“No Problem Found” diagnosis or failure to follow the manufacturer’s instructions. <br />4.CANCELLATION <br />The Customer may cancel this contract at any time with a 30-day written notice but the Customer <br />will be responsible for paying out the remainder of the Agreement and all amounts owing.