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3.2.3.1 Non-billable encounters with patients <br /> <br />3.2.3.2 Number of 911 calls made when SM teams encounter unhoused <br />people. <br />3.2.3.3 Total number of harm reduction supply encounters. <br /> <br />3.2.3.4 Number of naloxone kits distributed. <br /> <br />3.2.3.5 Number of hygiene items distributed. <br /> <br />3.2.3.6 Number of harm reduction supplies distributed. <br /> <br />City Additional Provisions: <br />A comprehensive assessment of the impact of EMOTE will be undertaken quarterly, at a <br />minimum, to identify its impact on community provided opioid addiction care, to provide <br />ongoing process improvement, and to identify avenues for long term viability of the program. <br />We will contract with Collective Medical to use the Washington Emergency Department <br />Information Exchange (EDIE) to safely track our prescriptions and repeat use. <br /> <br />Base metrics will include: <br />A. Number of Discrete Contacts <br />B. Number of MOUD Prescriptions <br />C. Number of Referrals to Community Partners <br />D. Emergency Department Visits <br />E. Billable Encounters <br /> <br />Derived metrics tracked will include: <br />A. Contacts per Day <br />B. Number of Patients Registering for Insurance <br />C. Referrals per Patient <br />D. Percentage of Peer Navigation Panel Housed <br /> <br />In addition to tracking these metrics, regular qualitative assessments will be undertaken by City <br />Staff, so as to improve integration of the service into the community network of care for <br />unhoused individuals in Everett. <br /> <br />4. Timeline and Clinical Care <br />City Additional Provisions: <br />Once established, the EMOTE team would begin with 5 day a week service with 1-2 <br />days/week supported by an in-person provider (MD, PA-C, or ARNP) and the remainder of time <br />with service provided by a certified peer counselor. Field shifts would be 4-6 hours in duration <br />to account for setup and transportation. Peers would maintain an ongoing care panel of 10 <br />patients in addition to the daily outreach tasks. Data review by City staff may occur monthly to <br />provide ongoing process improvement. <br /> <br />5. Management Plan <br />City Additional Provisions: <br />The City and Conquer will have ongoing management meetings monthly to discuss, debrief, partner