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21 | P a g e33 Inverness Center Parkway | Birmingham, AL 35242 <br />Tel: (856) 764-7163 <br />www.jjkane.com <br />JJ Kane Auctions Response to City of Everett <br />RFP #2024-007 – Vehicle and Equipment Auction Services <br />B. Do you perform customer satisfaction assessments or surveys? If so, how are you rated? <br />We do not send out specific customer assessments or surveys, but we do track feedback <br />through our rating on Proxibid. JJ Kane is proud that of our over 6,500 online user ratings, our <br />average rating is 4.25 out of 5. <br />C. Have you defaulted on any contracts within the past three years or failed to meet contract <br />terms? If so, describe. <br />JJ Kane has not defaulted on any contracts or failed to meet contract terms in the past 3 years. <br />Docusign Envelope ID: 233B69CB-382C-43C4-8A3F-D27ECD09D4CC