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water pipes due to your violating these requirements. If you ask
<br />our representatives to perform services not contemplated in this
<br />Lease Contract, you will indemnify us and hold us harmless from
<br />all liability for those services.
<br />Crime or Emergency.Dial 911 or immediately call local medical
<br />emergency, fire, or police personnel in case of accident, fire, smoke,
<br />or suspected criminal activity or other emergency involving
<br />imminent harm. You should then contact our representative. You
<br />won't treat any of our security measures as an express or implied
<br />warranty of security, or as a guarantee against crime or of reduced
<br />risk of crime. Unless otherwise provided by law, we're not liable
<br />to you or any guests or occupants for injury, damage, or loss to
<br />person or property caused by criminal conduct of other persons,
<br />including theft, burglary, assault, vandalism, or other crimes. We're
<br />not obliged to furnish security personnel, security lighting, security
<br />gates or fences, or other forms of security unless required by statute.
<br />We're not responsible for obtaining criminal-history checks on any
<br />residents, occupants, guests, or contractors in the apartment
<br />community. If you or any occupant or guest is affected by a crime,
<br />you must make a written report to our representative and to the
<br />appropriate local law-enforcement agency. You must also furnish
<br />us with the law-enforcement agency's incident report number upon
<br />request.
<br />2.11 CONDITION OF THE PREMESIS AND
<br />ALTERATIONS
<br />You accept the apartment, fixtures, and furniture as is, except for
<br />conditions materially affecting the health or safety of ordinary
<br />persons. We disclaim all implied warranties. You'll be given an
<br />Inventory and Condition form on or before move-in which must be
<br />completed by you and returned to us. Unless otherwise noted on the
<br />form, everything will be considered to be in a clean, safe, and good
<br />working condition upon move-in. You understand that items noted
<br />on a move in inspection form do not indicate an agreement by us
<br />to clean, repair or replace that noted item. All maintenance requests
<br />must be in writing and on a separate maintenance request form.
<br />You must use customary diligence in maintaining the apartment
<br />and not damaging or littering the common areas. Unless authorized
<br />by statute or by us in writing, you must not perform any repairs,
<br />painting, wallpapering, carpeting, electrical changes, or otherwise
<br />alter our property. No holes or stickers are allowed inside or outside
<br />the apartment. But we'll permit a reasonable number of small nail
<br />holes for hanging pictures on sheetrock walls and in grooves of
<br />wood-paneled walls, unless our rules state otherwise. No water
<br />furniture, washing machines, additional phone or TV-cable outlets,
<br />alarm systems, or lock changes, additions, or rekeying is permitted
<br />unless statutorily allowed or we've consented in writing. You agree
<br />not to alter, damage, or remove our property, including alarm
<br />systems, smoke detectors and carbon monoxide detectors,
<br />furniture, telephone and cable TV wiring, screens, locks, and
<br />security devices. When you move in, we'll supply light bulbs for
<br />fixtures we furnish, including exterior fixtures operated from inside
<br />the apartment; after that, you'll replace them at your expense with
<br />bulbs of the same type and wattage. Your improvements to the
<br />apartment (whether or not we consent) become ours unless we
<br />agree otherwise in writing.
<br />2.12 REQUESTS, REPAIRS, AND MALFUNCTIONS
<br />If you or any occupant needs to send a notice or request - for
<br />example, for repairs, installations, services, or security-related
<br />matters, it must be signed and in writing to our designated
<br />representative or submitted through the online resident portal
<br />(except in case of fire, smoke, gas, explosion, overflowing sewage,
<br />uncontrollable running water, electrical shorts, or crime in
<br />progress). Our written notes on your oral request do not constitute
<br />a written request from you.
<br />Our complying with or responding to any oral request regarding
<br />security or non-security matters doesn't waive the strict
<br />requirement for written notices under this Lease Contract. You must
<br />promptly notify us in writing of: water leaks; broken windows,
<br />wet areas on floors, walls or ceilings; electrical problems;
<br />malfunctioning lights; broken or missing locks or latches, toilets
<br />or faucets; and other conditions that pose a hazard to property,
<br />health, or safety. We may change or install utility lines or equipment
<br />serving the apartment if the work is done reasonably without
<br />substantially increasing your utility costs. We may turn off
<br />equipment and interrupt utilities as needed to avoid property
<br />damage or to perform work. If utilities malfunction or are damaged
<br />by fire, water, or similar cause, you must notify our representative
<br />immediately. Air conditioning problems are not emergencies. If air
<br />conditioning or other equipment malfunctions, you must notify our
<br />representative as soon as possible on a business day. We'll act with
<br />customary diligence to make repairs and reconnections. Rent will
<br />not abate in whole or in part.
<br />If we believe that fire or catastrophic damage is substantial, or that
<br />performance of needed repairs poses a danger to you, we may
<br />terminate this Lease Contract within a reasonable time by giving
<br />you written notice. If the Lease Contract is so terminated, we'll
<br />refund prorated rent and all deposits, less lawful deductions.
<br />2.13 ANIMALS
<br />No animals (including mammals, reptiles, birds, fish, rodents and
<br />insects) are allowed, even temporarily, anywhere in the apartment
<br />or apartment community unless we've so authorized in writing. If
<br />we allow an animal, you must sign a separate animal addendum,
<br />which may require additional deposits, rents, fees or other charges.
<br />An animal deposit is considered a general security deposit. You
<br />must remove an illegal animal within 24 hours of notice from us,
<br />or you will be considered in default of this Lease Contract. We
<br />will authorize a service or emotional support animal with proper
<br />paperwork.We may require a written statement from a qualified
<br />professional verifying the need for the service animal. You must
<br />not feed stray or wild animals. No pets will be allowed to visit the
<br />property and no "pet-sitting" shall be allowed. If a pet becomes a
<br />problem in our sole opinion, we reserve the right to require that the
<br />pet be removed from the property. Once a pet has been removed
<br />from the property, the pet deposit for that pet shall not be returned
<br />during the tenancy even though the animal is no longer on the
<br />property. If you have pets, companion or service animals, they must
<br />be secured during maintenance work. If they are not secured and
<br />pose any type of danger to Maintenance, in our sole opinion,
<br />Maintenance shall be entitled to leave the unit prior to the
<br />completion of the work and it shall be your sole responsibility to
<br />schedule a return by Maintenance for the completion of the work
<br />after the animal has been secured.
<br />If you or any guest or occupant violates animal restrictions (with
<br />or without your knowledge), you'll be subject to charges, damages,
<br />eviction, and other remedies provided in this Lease Contract. If an
<br />animal has been in the apartment at any time during your term
<br />of occupancy (with or without our consent), we'll charge you for
<br />defleaing, deodorizing, and shampooing. Initial and daily animal-
<br />violation charges and animal-removal charges are liquidated
<br />damages for our time, inconvenience, and overhead (except for
<br />attorney's fees and litigation costs) in enforcing animal restrictions
<br />and rules. We may kennel the animal or contact a humane society or
<br />local authority for pick up. When kenneling an animal, we won't be
<br />liable for loss, harm, sickness, or death of the animal unless due to
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