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Employer those amounts specified in the table below. <br />Performance Measure Target Credit <br />Third Next Available Appointment – <br />Acute Care <br />(Everett Care Center Only) <3 days $10,000 per month missed <br />Clinical Staffing Commitment Levels <br />(Everett Care Center only) <br />o 2.5 Provider FTE)* <br />o Medical Assistant or LPN: 2.0 FTE <br />o Health Coach: 1.0 FTE <br />o Licensed Clinical Social Worker: <br />1.0 FTE <br />5 or less <br />business days $1500 per unplanned day <br />Each Performance Measure Target will be measured and reported quarterly, to be reviewed <br />and potentially revised annually at the annual business review. <br />Vera acknowledges and agrees that as it continues to grow, Vera will make efforts towards <br />including a 1.0 FTE MD in the provider requirement. <br />4.2 Guarantee Definitions <br />(a)“Access” is the length of time in days between the day an established patient <br />makes a request for an appointment for an acute visit at the Everett Care <br />Center with a provider and the date of the third next available appointment. <br />For example, if an established patient makes a call to request an acute-visit <br />appointment on Monday, and the three next available appointments at the <br />Everett Care Center are that week on Tuesday at 1pm, Wednesday at 9am, <br />and Thursday at 4pm, then Access is counted in this example as three days. <br />This example would count as an instance where the established patient waits <br />longer than two days for Access. <br />The average is calculated as the number of instances that an established <br />patient waits longer than two days for Access divided by the total number of <br />appointments requested by an established patient. <br />(b)“Clinical Staffing” is related to the minimum staffing level at the on-site <br />clinic and shall apply to those positions listed in the table above. <br />4.3 Credits. If Vera fails to achieve either Performance Measure Target stated above <br />for a Clinic Year, Vera will provide Employer the applicable credit, which shall be <br />applied to the next invoice owed by Employer to Vera or, if in the year of