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<br /> <br />f. Adherence to the requirements set forth in the “Agency Partner Agreement” and <br />“User Policy, Code of Ethics and Responsibility Statement” executed by the <br />Agency and the Agency’s staff. <br /> <br />XIV. PUBLICITY <br /> <br />A. The Agency agrees not to publish or use any advertising or publicity materials in which <br />the State of Washington or the City’s name is mentioned, or language used from which <br />the connection with the State of Washington’s or the City’s name may reasonably be <br />inferred or implied, without the prior written consent of the City. <br /> <br />XV. WRITTEN POLICIES AND PROCEDURES <br /> <br />A. Written policies and procedures consistent with requirements under this Contract and <br />with federal and state regulations, as applicable, shall be kept on file in the office of the <br />Agency and available for review. <br /> <br />B. Such policies and procedures shall include, but not be limited to: <br />a. Management Responsibility Plan; <br />b. Personnel and job descriptions; <br />c. Organizational chart; <br />d. Travel; <br />e. Fiscal management; <br />f. Grievance procedure; <br />g. Termination and Denial of Service policy; <br />h. Confidentiality Policy; <br />i. Location of handicap accessible facilities and services for homeless people with <br />special needs; and, <br />j. Provision for bilingual public contact employees as appropriate. <br /> <br />XVI. DOCUMENTS ON FILE <br /> <br />A. Documents consistent with federal and state regulations, as applicable, shall be kept on <br />file in the office of the Agency and made available for review by the City and the County <br />at reasonable times. <br /> <br />B. Such documents shall include, but not be limited to: <br />a. Articles of incorporation/Tribal charter; <br />b. By-laws; <br />c. IRS nonprofit status certification; <br />d. Current Agency audit; <br />e. Insurance and bonding policies required by the Contract; and, <br />f. Contract Face Sheet. <br /> <br />XVII. PERFORMANCE EVALUATION AND MONITORING