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CourtVIE16/ <br /> JUSTICE SOLUTIONS <br /> 3. Customer Responsibility for Environment <br /> To operate the supported software, CJS will provide Customer with a definition of <br /> minimum requirements for the Customer's environment, infrastructure and related <br /> applications, which include, but are not limited to, Customer's operating system, <br /> database tools, and other support tools. CJS will provide Customer with at least ninety <br /> (90) days written notice of changes to those minimum requirements. Customer must <br /> meet those minimum requirements or CJS may decline to provide Maintenance. CJS has <br /> no obligations to upgrade the supported software because of Customer's changes to its <br /> environment, infrastructure and related applications, including, but are not limited to, <br /> Customer's operating system, database tools and other supported tools, that are not in <br /> compliance with the CJS provided requirements for the Customer's environment. For <br /> Microsoft software components, minimum Microsoft software requirements for supported <br /> software will be within the Microsoft Mainstream Support End Date as defined in the <br /> Microsoft Support Lifecycle policy. <br /> 4. Software Maintenance Fee—Paid Up License <br /> In consideration of the Maintenance services to be provided for the initial term, Customer <br /> shall pay to CJS the Maintenance Fee in Schedule 1. For each Subsequent Term, CJS <br /> reserves the right to change the annual Maintenance fee by providing Customer written <br /> notice of the increase at least forty-five(45)days prior to start date for any Subsequent Term. <br /> 5. Additional Software— Paid Up License <br /> In the event the Customer requires maintenance for additional Software (the "Additional <br /> Software"), the parties may mutually agree to modify this Agreement to include the Additional <br /> Software on Schedule 1 and make any other changes necessary for coverage of the <br /> Additional Software hereunder. The Software Maintenance Fee due under this Agreement <br /> shall also be modified to include a prorated amount of the annual maintenance fee for the <br /> Additional Software covering the term remaining under then current term of this Agreement. <br /> The Maintenance Fee for this initial period of coverage shall be in an amount equal to twenty <br /> two percent(22%)of the non-discounted license fee paid for the Additional Software. For the <br /> first Subsequent Term, the amount due for the Additional Software shall be of the full value <br /> of the 22% of the non-discounted cost of the license fee. Thereafter, any change in the <br /> amount of annual Maintenance Fee due shall be provided as set out in this Agreement <br /> 6. Other Fees and Expenses <br /> If onsite maintenance is required, Customer will pay reasonable travel and living expenses <br /> of CJS' employees or agents, which shall be billed and paid as the expenses are incurred. <br /> Onsite labor shall be provided on an hourly rate basis at the then current rates. Travel and <br /> living expenses shall be incurred in accordance with CJS' standard travel policy. <br /> 7. Payment Terms <br /> a. Payment for Maintenance for initial and subsequent terms is due and payable within <br /> thirty(30) days of the date of each billing. Upon thirty days written notice to Customer of <br /> the intent to suspend Maintenance, CJS may, at its sole election and without prejudice <br /> to other remedies herein, suspend support under this agreement if Customer fails to pay <br /> invoice by the ninety day after the invoice date. Restatement of Maintenance under this <br /> agreement requires all overdue payments to be paid in full. <br /> December 2015 2 of 10 <br />