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<br />Communications related to the ILA may be directed to Snohomish County Department of <br />Information Technology at: DIS.Admin@snoco.org. Agency shall provide Snohomish County <br />with a valid email address to be used by the County for communications for the ILA and shall <br />update that address as needed. The County shall fulfill its obligations under the ILA providing <br />Agency with notice at the email address most recently provided to the County by Agency for <br />use in providing notices pursuant to the ILA. <br /> <br />15. Responsibilities: <br />a. SCIT Responsibilities: <br />i. Provide services listed in Appendix A. <br />ii. Configure, maintain, provide warranty and repair all County-owned equipment <br />and transports. <br />iii. Provide IT Service Desk (425-388-3378) as initial point of contact for suspected <br />problems or to request Data Center access. <br />iv. In the event SCIT determines a request for assistance is outside the scope of <br />this WO, SCIT will work with the Agency to develop and recommend <br />approaches to meet Agency requirements. <br />v. Provide Agency’s fiber vendor a termination point for a single pair of single <br />mode fiber. <br />vi. Provide Agency one (1) unit of rack space and UPS power in SCIT’s Data <br />Center for an ethernet switch. <br />vii. Provide path for fiber or single mode fiber between termination point and <br />Agency’s equipment. <br />viii. SCIT takes no ownership regarding the repair of Agency owned equipment. <br />ix. Provide escorted access to the Network Operations Center (NOC) between the <br />hours of 8:00 am and 5:00 pm Pacific Time, Monday through Friday, excluding <br />holidays. Access to Network Operations Center after hours will result in an <br />additional per-incident fee as detailed in Appendix A to Exhibit A. Contact <br />425-388-3378 for access to the facility. <br />x. Provide internet service on a per-megabyte use basis. <br />xi. Provide a /29 address range to support Agency’s public IP addressing needs. <br />xii. Upon completion of the 2024, 2026 and 2028 EagleView regional aerial <br />imagery acquisition projects and receipt of imagery by County, County will <br />provide Agency with orthogonal imagery for Agency’s identified area of <br />interest, which includes aerial imagery within the Agency city limits and <br />additional surrounding area. County will deliver Orthogonal imagery tiles via <br />a hard drive or FTP. County will also provide to Agency up to ten (10) <br />EagleView CONNECTExplorer accounts based on staff names and emails <br />provided by the Agency. In order to obtain the CONNECTExplorer accounts <br />and the orthogonal imagery, Agency executed an Authorized Subdivision <br />Agreement with EagleView on February 24, 2021. County will maintain <br />Agency’s CONNECTExplorer accounts under this Agreement so long as <br />Agency’s fully executed Authorized Subdivision Agreement between Agency <br />and EagleView remains in force. <br />