Laserfiche WebLink
Page 17 of 21 <br />FORM 4.03 QUESTIONNAIRE <br />Suppliers must complete this “Questionnaire,” providing the information in the same order requested <br />below. Suppliers may emphasize any areas of their proposal that exceed our requirements in their <br />narrative. <br />1. Qualifications and Relevant Experience <br />A.Briefly describe your company. Include how long the company has been in business. <br />B.Describe the qualifications of your company, its experience with transportation planning, and <br />achievements. <br />C.If awarded this contract, who are you proposing to be the project manager? What is their <br />experience with transit or transportation-oriented work and other aspects pertinent to this <br />project? What are their years of experience, years in the industry, years with the firm, years <br />of applicable licenses, etc.? Provide a list of three major projects the person has been <br />involved in and their role. <br />D. Provide names, tenure, roles, and responsibilities for each key team member engaged in <br />providing the related services. <br />E. What characteristics most distinguish your organization from your competitors? <br />2. Technical Capability, Approach, and Capacity <br />A. What is your approach to this project? List the primary features or work tasks. Describe your <br />execution, management, and control of the project. How will Everett Transit benefit from <br />your approach? <br />B.Provide a timeline plan for this project and include any City of Everett staff time <br />requirements. <br />C.What unique opportunities might there be when considering Everett Transit’s new facility? <br />D. What is your availability for this project? Please include a statement of other work currently <br />underway or anticipated to be in progress during the project's time frame and show how you <br />intend to schedule projects so that this project is accomplished as well. <br />E.Does your firm intend to subcontract any portion of this contract? If so, please provide the <br />following: name of the firm(s), the percentage of work to be performed by each <br />subcontractor, and a description of the nature of work performed by each. <br />3. Communication, Customer Services, and Training <br />A. Identify the stakeholders and describe how you will ensure that all stakeholders are kept <br />informed. What channels will be used for communication? <br />B.How do you handle changes or adjustments to the project, and what communication <br />protocols will be in place for such changes? <br />C.Provide examples that demonstrate your ability to provide effective communication and <br />customer service.