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E. Implementation Assumptions <br />1.During and after implementation of SMS, the Client may identify software defects, or additional <br />desired functional requirements. Client shall be responsible for working within Innovative’s normal <br />established support and enhancement request processes to report issues or provide input on <br />additional desired functional requirements. <br />2.Client must provide the SMS configuration and profiling information. Client will use settings which <br />are closest to what they currently have in place with their existing notification system. The Polaris <br />SMS configuration and profiling information can be summarized as: <br />i. Confirmation of which notices the library will export for SMS. <br />ii. Complete text for each SMS message that will be used. Up to 100 individual branch <br />Hold Pickup messages may be configured within the scope of this SOW. Any branches <br />added after completion of Services will be subject to a new SOW. Changes to messages <br />after configuration may incur additional charges. For example, "You may pick up <br />%%count%% book(s) at %%branch%% until %%date%%.” <br />iii. Client must allow outbound FTP (for transmission of the notice files) and inbound PAPI <br />connections (for posting notices to the database). <br />iv. Any additional information necessary to complete installation and implementation. <br />F. Fees and Payment Terms <br />Fees for Services delivered under this SOW will be charged on a fixed price basis as set forth in <br />the attached Order Form herewith and are made in good faith based on the activities,approach, <br />and assumptions contained within the SOW. Payment terms for this SOW are as set forth in the <br />Agreement. Any additional Change Requests will be performed at a blended rate of $200 per hour <br />for all resources. Additionally, Client is responsible for all reasonable out-of-pocket costs and <br />expenses incurred during this SOW. Pricing assumes that deliverables in this Statement of Work <br />are completed within six months or additional Services fees will apply.