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Rev. 2024-08-06 pg. 20 <br /> <br />EXHIBIT A <br />HARDWARE AND SUPPORT SERVICES <br />Hardware means the terminals, printers, readers, and hardware accessories necessary to support <br />Sub-merchant’s chosen payment processing solution. Sub-merchant may purchase or lease <br />Hardware from Provider. This Exhibit A is an integral part of the Sub-merchant Payment <br />Processing Agreement and is incorporated therein by reference. <br />1. Buy Hardware from Provider. Sub-merchant may, via email or phone, place an order to <br />Provider to buy certain of its Hardware. Unless otherwise provided in the Hardware’s <br />documentation, Provider gives a one (1) year warranty, starting on the date of shipment to Sub- <br />merchant, that the Hardware will be free from errors in workmanship or defects in materials. <br />Hardware covered by this warranty, as stated above, will be repaired or replaced at no cost during <br />the one (1) year warranty period, otherwise it may be repaired, if reasonably possible, or replaced <br />and charged to Sub-merchant. Following the warranty period, at Sub-merchant’s request, Provider <br />will repair, if reasonably possible, or replace non-functioning Hardware and charge to Sub- <br />merchant. If Sub-merchant returns Hardware which it bought from Provider within forty-five (45) <br />days of purchase in original condition and never used, Provider will credit Sub-merchant the <br />purchase price less a restocking fee of $150. Provider cannot accept Hardware for credit after 45 <br />days of the date of shipment to Sub-merchant. <br />2. Lease Hardware from Provider. Sub-merchant may, via email or phone, place an order <br />to Provider to lease certain Hardware from Provider for a lease term of one (1) year (“Initial <br />Term”). Except as hereafter provided, unless Sub-merchant gives notice to Provider at least ninety <br />(90) days prior to the expiration of any Term, the lease shall renew for additional one (1) year <br />terms (“Renewal Term”) (collectively the “Term”). All Hardware which Provider may lease to <br />Sub-merchant is the personal property of Provider and may not, under any circumstances, be <br />considered fixtures. Sub-merchant may not sell, re-lease, encumber, or otherwise dispose of any <br />Hardware leased from Provider and will keep the leased Hardware free of all liens, claims or <br />encumbrances whatsoever. The leased Hardware will be replaced or repaired at no charge to Sub- <br />merchant if the Hardware becomes inoperable through no fault of Sub-merchant, otherwise the <br />Sub-merchant will be charged for the repairs. If the Hardware is damaged beyond repair, the Sub- <br />merchant will be charged the current purchase price of the Hardware, minus any lease fees already <br />paid. If the Sub-merchant requires new hardware, a new lease term or purchase agreement will be <br />required. In the event that Sub-merchant wishes to return, or exchange hardware, Sub-merchant <br />will be charged for the remainder of the lease for the returned or exchanged hardware and a new <br />lease will be required for the new hardware. Sub-merchant must, within fifteen (15) days of receipt <br />of any replacement Hardware, return the Hardware, which was replaced, to Provider at Merchant’s <br />expense. If Sub-merchant does not return the replaced Hardware, or if the Hardware became <br />inoperative because of negligence or willful acts, Sub-merchant will be charged for the <br />replacement value of the Hardware. If Sub-merchant terminates the Processing Agreement, which <br />will automatically terminate the lease or terminates only the lease prior to the end of its Term, <br />payment for the remainder of the lease Term will be immediately due and payable to Provider. <br />Upon termination of the lease, Sub-merchant must, within fifteen (15) days of the termination,