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Thank you for taking the time to provide us with your feedback. Your opinion is <br />important to us as it will enable us to continuously improve the services we provide to <br />you. <br />City of - Workers' Compensation Customer Satisfaction Survey <br />1. What is your Intercare Claim Number?* <br />2. Upon the filing of your claim, initial contact with you was completed by the <br />Intercare claims staff within: <br />* <br />0-3 Business Days <br />4-6 Business Days <br />7-10 Business Days <br />11 or more Business Days <br />Initial Contact Was Not Made <br />3. If subsequent calls were made to the Intercare claims staff, how quickly were <br />your calls returned? <br />* <br />Same Day <br />1-2 Business Days <br />3 or More Business Days <br />Page 1 of 3City of -Workers' Compensation Customer Satisfaction Survey <br />3/31/2020https://www.surveymonkey.com/r/ <br />83