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Cp Service& License Agreement for Everett,WA <br /> Indemnification <br /> 31. Each party shall defend,indemnify and hold harmless the other party,its elected and appointed officials, partners,employees, <br /> and agents from and against any and all lawsuits,claims,demands, penalties,losses,fines, liabilities,damages,and <br /> expenses including attorney's fees of any kind,without limitation,in connection with the operations of and installation of <br /> software contemplated by this Agreement,or otherwise arising out of or in any way connected with the CivicPlus provision of <br /> service and performance under this Agreement.This section shall not apply to the extent that any loss or damage is caused by <br /> the negligence or willful misconduct on the part of the party seeking the defense,indemnity or hold harmless. .If Client and <br /> CivicPlus are both negligent,damages shall be apportioned in accordance with the percentage of negligence of each party. <br /> This paragraph is not intended to benefit entities not a party to this contract. <br /> Liabilities <br /> 32. CivicPlus will not be liable for any act,omission of act,negligence or defect in the quality of service of any underlying carrier or <br /> other service provider whose facilities or services are used in furnishing any portion of the service received by the Client, <br /> except for those carriers/providers contracted by CivicPlus in the delivery of its obligations/deliverables under this Agreement.. <br /> CivicPlus will not be liable for any failure of performance that is caused by or the result of any act or omission by Client or any <br /> entity other than CivicPlus that furnishes services,facilities or equipment used in connection with CivicPlus services or <br /> facilities. <br /> 33. Except as expressly provided in this Agreement, CivicPlus makes no expressed or implied representations or warranties, <br /> including any warranties regarding merchantability or fitness for a particular cause. <br /> Force Majeure <br /> 34. No party shall have any liability to the other hereunder by reason of any delay or failure to perform any obligation or covenant if <br /> the delay or failure to perform is occasioned by force majeure,meaning any act of God,storm,fire,casualty, unanticipated <br /> work stoppage,strike, lockout,labor dispute,civic disturbance, riot,war, national emergency,act of Government,act of public <br /> enemy,or other cause of similar or dissimilar nature beyond its control. <br /> Taxes <br /> 35. it is CivicPlus'policy to pass through sales tax in those jurisdictions where such tax is required. If the Client is tax-exempt,the <br /> Client must provide CivicPlus proof of their tax-exempt status,within fifteen(15)days of contract signing, and this agreement <br /> will not be taxed. If the Client's state taxation laws change,the Client will begin to be charged sales tax in accordance with <br /> their jurisdiction's tax requirements and CivicPlus has the right to collect payment from the Client for past due taxes. <br /> Miscellaneous Provisions <br /> 36. All work performed by CivicPlus in connection with the services performed under this Agreement shall be performed by <br /> CivicPlus as an independent contractor and not as the agent or employee of the City. <br /> 37. A party's forbearance or delay in exercising any right or remedy with respect to a default by the other party under this <br /> Agreement shall not constitute a waiver of the default at issue. Nor shall a waiver by either party of any particular default <br /> constitute a waiver of any other default or any similar future default. <br /> 38. The provisions of this Agreement are for the exclusive benefit of the City and CivicPlus. This Agreement shall not be deemed <br /> to have conferred any rights,express or implied,upon any third person. <br /> 39. This Agreement shall be governed by and enforced in accordance with the laws of the State of Washington. The venue of <br /> any action arising out of this Agreement shall be in the Superior Court of the State of Washington in and for Snohomish <br /> County. <br /> 40. This Agreement, including Exhibits A and B,constitutes the full and entire understanding and agreement between the parties <br /> for performance of the services described herein. This Agreement may not be modified in any manner whatsoever without the <br /> express written consent of the City,and the express written consent of CivicPlus. <br /> Page 4 of 5 <br /> CivicPlus•317 Houston St.,Suite E•Manhattan,KS 66502•www.CivicPlus.com <br /> Toll Free 888-228-2233•Accounting Ext.291 •Support Ext.307•Fax 785-587-8951 <br />